Tru by Hilton Pigeon Forge, TN

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great! Room are small but fine. Breakfast was real good for hotels. Love the top roof deck!

It is now a name of a hotel we will look for on our other travels

Location was great! Close to Dollywood and the island! Pool was outstanding! Great for my 3yr old and 5yr old! Breakfast was one of the best hotel breakfast we’ve experienced!

I definetly recommend an early check in if your going in the summer

Hotel was very nice and clean, but thought it was closer to the Island, so that's misleading in their description, as it read it was walking distance. To far to walk.

The hotel room was small but clean. They needed an alarm clock and more countertops. The bath was clean but the shower leaked over 1/3 of the floor when in use. My husband mentioned the problem to the from desk and was told that it would be addressed but never was.

For the most part, it's a nice little hotel. It is clean and every staff member we encountered was extremely pleasant. The problems I had were the size of the room. It was a king room and it was tiny. No dressers, no closet. Fine for a day or two but for close to a full week, it felt tight and cluttered with no where to put our things. The wifi left a lot to be desired as well. The 5G was spotty due to mountains I suppose, or I wouldn't even use wifi. Phone kept dropping off the wifi constantly, it was killing my battery quickly constantly searching for it. It's not a problem I've ever had with this phone. Breakfast was ok, not much variety and the egg option always seemed overcooked and the meat option (sausage or bacon depending on the day) was always slightly undercooked. Again, not a bad stay, just a few little things that could have been better.

Clean room!

Nice clean room

It is a minimalist property, no luxury, a European style, not a fan of this. Also one of the elevators was broken for two days, and still down when we left. Breakfast was ok, because they had great waffles, but then one of the waffle makers broke down, so long line. Holiday Inn Expresss or Hampton Inn has better breakfast.