Katriya Hotel & Towers

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Quality assurance with the vendors listed, and booking experience.

_

This hotel deserves no stars. Disgusting is the word for the rooms, even their executive levels. UNHYGIENIC. FILTHY. DISGUSTING.

Poor management & poor service.

Reception Staff were good. Appreciate Hemant & Sunil. Bad housekeeping, dirty toilets, lack of basics like soap, floor mats, fresh towels nit provided. Kettle doesn't work, coffee, milk powder not refilled. AC and duct not functioning well, no cooling, smoke smell in the room, suffocating. Wrong / double billing for laundry. Bad laundry service. Clothes weren't cleaned well and ironed. In total a bad experience.

This is regarding 5th floor. Conditions of toilets are terrific. Paint is peeled off on some places. Bath water is not good found some mud flowing through tap, not sure when was last tanks cleaned. Sofa conditions were poor. No toilet door mats / Tap water leaking/ muddy smell all over.

Horrible stay

WOREST SERVICE ROOMS ARE VERY BAD CONDESION

I had the misfortune of staying at Katriya Towers Hotel and Towers, and I must say, it's a true gem. Who needs basic facilities like hot water, drinking water, or a functioning lift when you can have a hotel that takes your money upfront and delivers nothing? Their hot water facility is a marvel - just keep the tap running for an hour, and voilà! You might get lukewarm water. And don't worry about saving water; they're clearly experts in water conservation. The complimentary water bottles are a generous touch - two whole bottles! And if you dare to ask for more, be prepared for an indefinite wait. I'm convinced they have a secret water-manufacturing facility at the reception, where they mix hydrogen and oxygen to create water on demand. The reception staff is a delight - unprofessional, immature, and sporting blazers that make them look like they're trying too hard. When I asked for hot water, the receptionist laughed and asked if he should come to my room. I'm still trying to comprehend the logic behind that response. In conclusion, if you want to experience the thrill of staying in a hotel that's completely disconnected from reality, look no further than Katriya Towers Hotel and Towers. Just don't forget to bring your sense of humor and a healthy dose of sarcasm.

Never opt this hotel very bad facilities