Unconventional Hotel Sorrento

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

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I can't say enough about Unconventional Hotel Sorrento. We booked a family room (3 adults), and the room was spacious for us and all of our luggage, spotless, provided privacy for each of us, and had lovely views. The bathroom was spacious as well, and the water provided in the mini fridge was helpful. The included breakfast was one of the best we've ever experienced, with a continental buffet plus a selected menu you could order from. We enjoyed the fresh fruit, eggs & toast as well as the cappuccino. But what really made this stay amazing was the staff. The service level they provided was high, and each staff member we encountered was not only helpful but warm & friendly. They helped us not only with luggage storage, but arranging a driver to & from Naples, getting train tickets, general recommendations. Cristiana, Olga & the breakfast staff were our main contacts, and they really were all above & beyond helpful. As first time visitors, we had questions and they were amazingly patient, kind and customer service oriented. The property IS a 20 min walk to Sorrento - we'd recommend the coastal walk (vs direct, adds 10 min) as it is less trafficky/nicer walk. Or, the metro is so close to the property if you don't want to walk. We didn't mind this at all, but good to know for your planning. We would definitely stay here again. Great staff!

I would come back again

Incredible experience!! Staff is friendly and extremely helpful. They went out of their way to make sure we had a great stay. Cristiana was very nice and always in contact with us to make sure we were accommodated everyday. The driver, Francesco, was so kind and even gave us the best restaurant recommendations. The hotel was clean and the beds were very comfortable. The breakfast was fantastic. Highly recommend to anyone going to Sorrento. It is about a 25 min walk into town and they have a shuttle service that was so very convenient! This felt like a 5 star hotel in terms of experience!

A short 5min walk from Sant Agnello railway station snd close to a number of restaurants. Ideal for Pompeii, about an hour away, snd Sorrento, which is one more stop on the train or 30 min walk. The srea surrounding the hotel is lovely and peaceful, if you ignore the Moto scooters that are everywhere and the church bells. The hotel used to be a convent, hence it's name. It is bright, clean and spacious. We had a classic double room with air con. Very comfortable. Good shower. The breakfast is in two sittings so you choose the night before. There was always plenty of space so I imagine this helps them during busy periods. The staff were wonderful. Always a lovely welcome from reception and at breakfast where the staff are very attentive. This is really a,B&B which suited us perfectly as we spent most days out and about. There is a shuttle service to Sorrento for an additional charge but it's a flat walk if you prefer. Sant Agnello is a quiet resort so if you want something livelier head to Sorrento which is a lot busier. This was a great base from which to explore this region, especially by train. We travelled from Rome to Naples and then on the Campania Express, not a luxury train but easy to use, cheap and functional. We were very happy with our choice of accommodation and would recommend the Unconventional

Top notch staff & breakfast

BEST stay in Italy! LOVED everything about this reasonably priced hotel! The golf cart shuttle to Piazza Tasso, the lovely garden & small pool, the fresh breakfast every morning that is included. Quiet & quaint little town 10 mins away from the main square. We stayed in the bunk beds and they were SO comfortable and wide and the bathroom was very large and we had an amazing view out of our window!

The rooms were basic however the attentiveness of the staff was amazing. They were so kind and helpful. For international travellers they communicate via what’s app and are super responsive. They have a currency exchange at a great rate, and transportation via golf cart for 10 euros per person with unlimited transport to the city center for the entire stay. They also help you book activities and ferry’s at the front desk if you plan in advanced. Do be aware of you are traveling by car to call ahead of time, the building can’t be accessed by car (although Apple and google maps tries to tell you otherwise) and must be accessed by foot but there is parking off site if you call ahead of time to get the location. Breakfast was included and was excellent, coffee was made to order. They also have a cooking class I wish could’ve tried had I known in advanced about it. The rooms did get a little hot at night but it appears most hotels in Italy restrict air conditioning at night even into the early summer months so I am not removing a star for that.

Propreté Déjeuners très bon Personnel gentil En retrait de Sorrento mais très beau et chambre entièrement rénovée

Fantastic stay at the hotel. The breakfast was 10/10. Great location, budget friendly price point, awesome friendly and helpful staff, close to the train station and bus stop, comfy beds. Honestly, everything was perfect and I'm really glad we got to stay here. We'll definitely be back next time we're in Sorrento.