Ala Moana Hotel by LSI Resorts

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Bathroom sink is croged．cofee cream is so old like plastic. AC can not chenge tempreature.Cockroach in the room

There are cockroaches in the room. Room is not clean.

No clean

Would stay here again

Never lnew until i checked in i was staying at rbnb. I was given one bath towel for 5 day stay. The room was nevet vleaned during the stay. The garbage was ovetflowing. I was really disapponted. I tried to csll the phone no twice botg timers i didnt get anywhere. I wanted to report water leakage from frig. Never again i will fo this. I wss a long time user of hotel Com. I was very disapponted.

I stayed at Ala Moana Hotel by LSI Resorts and my main issue was the pricing transparency when booking through Expedia. The listing advertised the room at about $79 per night, which sounded like a great deal for Honolulu. However, after completing the reservation, the total ended up being $779 for four nights, even though the room itself should have been around $316 at the advertised rate. The listing also mentioned a $100 per night deposit, which made it seem like the higher total included a refundable deposit. I even contacted the hotel operator beforehand and was told that deposit policy actually applies only to their Las Vegas property. When I contacted Expedia support, the representative reassured me that the deposit would be refunded after checkout. After booking, I later learned that the deposit is actually paid at the property, meaning the large total on Expedia was mostly made up of taxes and service fees rather than the deposit described in the listing. This created a lot of confusion and made the pricing feel misleading. To be fair, the location of the hotel is very good, especially if you want to be near Ala Moana Center and not directly in the busiest part of Waikiki. The room itself was simple but acceptable for a short stay. Overall, my experience would have been much better if the pricing and deposit information were clearly explained upfront. Travelers should pay close attention to the total price and fees before booking.

Room was clean. Had a microwave, tea kettle, dishes and silverware and had an awesome view from the balcony. Room 2015. Couldn’t have been happier. This is an Ala Moana by LSI, a Privately owned unit. No housekeeping but we didn’t need it anyway. We brought a couple trash bags and there was plenty of towels available. Ala Moana shopping mall 5 min walking distance and had so many places to eat. So So So Happy with everything. Mahalo 🌺🌴❤️🌺🌴❤️

It was amazing everything.

Great location

Had a wonderful stay. Would stay again.