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2 adults, 1 room

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Grande Rockies Resort - Bellstar Hotels & Resorts

901 Mountain StSee map

NT$ 4,977per night

This is the cheapest price in 30 days, based on the rates on 11 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Fitness center
Luggage storage
Business center
Free parking
3.7/5Good 1K+ reviews
Exploring the area
Canmore, Alberta, 700m, About 12 mins from hotel by foot
Canmore Museum and Geoscience Centre, 900m, About 14 mins from hotel by foot
Canmore Engine Bridge, 1.5km, About 25 mins from hotel by foot
9
Suite, 2 Bedrooms
2 beds

71.0 m²

4
Guest Room, 1 King Bed (not in main lodge)
1 double bed or bigger

37.0 m²

12
Mountain View Two Bedroom Suite
2 beds

71.0 m²

Mountain view

3
Guest Room, 2 Double Beds (not in main lodge)
2 beds

37.0 m²

12
Mountain View One Bedroom King Suite
1 double bed or bigger

52.0 m²

Mountain view

11
Suite, 1 King Bed with Sofa bed
2 beds

52.0 m²

2
One Bedroom Suite
Bed type arranged at check-in

52 m²

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Reviews

Read all reviews
3.7/5.0

Good

1K+ reviews
Location
0.0
Services offered
3.8
Cleanliness
3.5
Atmosphere & facilities
3.7
All
4.5+
3.0+
Saurabh
Reviewed: 29 Jul 2026

1.0/5.0

Below average
Never stay in the properties Annex building. Very shaddy, smelly and dirty place.
Titilia
Reviewed: 28 Jul 2026

5.0/5.0

Fantastic
Everything advertised matched expectation. An enjoyable stay!
Chitra
Reviewed: 27 Jul 2026

1.0/5.0

Below average
Lobby was maintained poorly. Leaky ceiling with a bucket on the floor that remained for our entire stay. Unhelpful front desk person. Swampy lawn ground with a noisy pump constantly running to clear the water log. Under staffed. Elevator wasn't working. No staff would help with carrying our two suitcases especially after letting the receptionist about our bad backs. Room had foul smell. Was refused a room change. After pleading got a room change after 6 hours. Requested fresh towels. Got it after 2 1/2 hours. Requested coffee pods , took 4 hours to get that. 330 US dollars per night for this. Shocking rally. Exodus needs to ban such properties from their site.
Brenda
Reviewed: 27 Jul 2026

4.0/5.0

Great
It was a nice place to stay at. The only complaint would be that they only had one elevator working while we were there. They are doing renovations. The restaurant inside is fabulous great food. The pool area was nice for kids. Underground parking was great. If you have a ground floor unit the outside patio is a mess and tons of ants so you really could not sit outside. The rooms were clean. Would stay again. Canmore is Beautiful ♥️
susan
Reviewed: 24 Jul 2026

1.0/5.0

Below average
We stayed in the annex building. The building was gross, dark hallway, old dark carpet, dingy, no luggage cart, shower configuration was off, bathroom was very dated and loud generator pumping water due to flooding all day and night. However, the bedding wasn’t bad. Unfortunately, I will not be coming back here.
Caleb
Reviewed: 23 Jul 2026

3.0/5.0

Good
There was no pool access, no laundry facility for the price we paid, would have been nice to have pool access
Veronica
Reviewed: 21 Jul 2026

3.0/5.0

Good

Solo stay

The room was clean, but that was about it. Never did they mention that the elevator was down. Disappointing that I had to carry my luggage up to the third floor. Also, check out is 10:00 a.m., quite early as quite a few hotels I've been to has checkout at 11 a.m.
Hailey
Reviewed: 21 Jul 2026

1.0/5.0

Below average

Stayed with friends

I rarely leave negative reviews, but this experience has been beyond frustrating. The hotel charged my credit cards multiple times in error, leaving approximately $2,000 tied up in unauthorized charges. Mistakes can happen, but what was most disappointing was the complete lack of concern from the front desk. Rather than taking the issue seriously or showing any urgency to resolve it, the staff member I dealt with seemed unconcerned and unhelpful. Being told to simply “send an email” when thousands of dollars are involved is not an acceptable level of customer service. Having that amount of money unavailable because of a hotel’s billing error is incredibly stressful, and I expected much better communication, accountability, and empathy. I’m still waiting for this to be properly resolved. Until the hotel improves both its billing practices and the way it handles serious customer concerns, I would not recommend staying here.
Melina
Reviewed: 20 Jul 2026

3.0/5.0

Good

Stayed with partner

I booked what I believed was a room at Grande Rockies Resort based on the listing, but the accommodation I was assigned was in a separate building across the road. The listing did not clearly distinguish between the resort and the separate building, which created different expectations than what was provided. During my stay, the elevator in the building was not operational, and there was construction debris in the common areas inside the building. The room had hard-surface flooring rather than carpet, the bed was not particularly comfortable, and the air conditioning unit was very loud. The combination of the bed and the AC noise made it difficult to get a good night's sleep. I was also surprised to learn that guests staying in this building were not permitted to use the resort amenities, including the pool and spa, despite the booking being presented under the Grande Rockies Resort name. Greater transparency about which building is being booked, what amenities are included, and the current condition of the property would help guests make an informed decision and avoid misunderstandings.
Jennifer
Reviewed: 20 Jul 2026

2.0/5.0

Below average

Stayed with partner

We were in the Annex building. It was old and dingy and poorly maintained. The elevator didn’t work, so we had to lift 2 large suitcases up to the third floor. The bed was clean but the room didn’t appear to have been vacuumed. Overall poor quality for the price tag.

Overview

Grande Rockies Resort - Bellstar Hotels & Resorts

Rooms:100
Floors:4
Star rating:

When you stay at Grande Rockies Resort - Bellstar Hotels & Resorts in Canmore, you'll be in the mountains, a 4-minute drive from Canmore Caverns and 6 minutes from Banff National Park. This hotel is 16.3 mi (26.2 km) from Banff Lake Louise Tourism Bureau and 19.1 mi (30.8 km) from Banff Gondola.

Description

When you stay at Grande Rockies Resort - Bellstar Hotels & Resorts in Canmore, you'll be in the mountains, a 4-minute drive from Canmore Caverns and 6 minutes from Banff National Park. This hotel is 16.3 mi (26.2 km) from Banff Lake Louise Tourism Bureau and 19.1 mi (30.8 km) from Banff Gondola.

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Exploring the area

Attractions

Canmore, Alberta

700m

Canmore Museum and Geoscience Centre

900m

Canmore Engine Bridge

1.5km

Canmore Golf and Curling Club

1.7km

Silvertip Golf Course

1.7km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Fitness center
Luggage storage
Business center
Free parking
General
Non-smoking throughout
Fireplace
Elevator
Accessibility
Housekeeping
Ski storage
Vending machine
Business facilities
Meeting facilities
Banquet facilities
Reception services
Front desk (limited service hours)
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 22:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: CAD 250.00 per stay

Resort fee: CAD 21 per accommodation, per night

The resort fee includes:

Additional inclusions

Fitness center access

Sporting facilities or equipment

We have included all charges provided to us by the property.

Other fees

Fee for full breakfast: approximately CAD 15 to 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

At Grande Rockies Resort - Bellstar Hotels & Resorts, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.

See all policies

Stays nearby

1/5

The Georgetown Inn

4.8/5
Fantastic
1K+ reviews
2.8km from downtown,Canmore
NT$2,930
Incl. taxes & fees: NT$2,930
1/5

Coast Canmore Hotel & Conference Centre

4.3/5
Great
1K+ reviews
2.6km from downtown,Canmore
Swimming pool
Fitness
NT$4,293
Incl. taxes & fees: NT$4,293
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