Facilities & services
Non-smoking throughoutFast check-inOutdoor Swimming poolWhere to?
Check-in/out dates
Select your dates
Guests and rooms
2 adults, 1 room
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Terracaribe Hotel - In Cancun (Downtown Cancun) 
Av. Lopez Portillo # 70(corner Av. Bonampak)See map₱ 2,801.4per night
This is the cheapest price in 30 days, based on the rates on 10 Sep
Top reasons for booking
A stay at Terracaribe Hotel - In Cancun (Downtown Cancun) places you in the heart of Cancun, a short 4-minute drive from Gran Puerto Pier. This hotel is 9.5 mi (15.2 km) from North Beach and 9.8 mi (15.8 km) from La Isla Shopping Mall.
Popular facilities
Rooftop terrace
Coffee shop
WiFi
Free WiFi
24-hour front desk
Exploring the area
Cancún International Airport, 16.8km, About 19 mins from hotel by car
Puerto Cancun Golf Course, 1.2km, About 20 mins from hotel by footGran Puerto Pier, 1.6km, About 25 mins from hotel by foot38
Standard Room, 1 Queen Bed
1 double bed or bigger
16.0 m²
32
Superior Room, 2 Queen Beds
2 beds
20.0 m²
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Reviews
Read all reviews
3.9/5.0
Good
781 reviewsLocation
3.1
Services offered
4.0
Cleanliness
4.0
Atmosphere & facilities
3.5
All
4.5+
3.0+
Reviewed: 22 Apr 2026
4.0/5.0
Great Amazing staff! The housekeepers were very friendly! Loved the pool and the amenities would come back!
Reviewed: 17 Mar 2026
3.0/5.0
GoodSolo stay
The location is ideal, especially if you are going to Isla Mujeres. The property and room were exceptionally clean. The housekeepers do a great job. The bathroom amenities are very basic and few. The front desk staff would benefit from more customer service training. There's a barrier post at the cafeteria entrance, which makes it appear closed all the time. The menu was limited to eggs only. I was able to access transportation easily from the hotel, and I found the area relatively safe.
Reviewed: 9 Mar 2026
5.0/5.0
Fantastic Clean rooms
Reviewed: 26 Feb 2026
4.0/5.0
GreatSolo stay
Very clean almost everywhere.
However, I never saw anyone working on the pool, doing cleaning or adding chemicals so, I am a little concerned by that
Reviewed: 25 Feb 2026
5.0/5.0
FantasticSolo stay
Clean everything here. I never saw anyone cleaning the pool so that concerns me.
Reviewed: 15 Feb 2026
1.0/5.0
Below average no me permitieron entrar en la habitacion, aunque les presente mis credenciales.
La recepcionista me dijo que la reservacion incluye 2 hijos, yo la dije que no van a quedarse con nosotros, van a quedarse con su abuela en otro hotel.
En respuesta, la recepcionista me dijo, que no nos puede dar las llaves, tenemos que traer los hijos.
la pedi numero de su gerente, me mostro un numero en un anuncio, yo llame este numero, pero la persona colgo la llamda 5 veces.
Al final, teniamos que salir de alla y quedarse en un otro hotel.
Me gustaria un refund por favor.
Reviewed: 21 May 2025
1.0/5.0
Below average Very rude staff
Reviewed: 11 Jan 2025
3.0/5.0
GoodSolo stay · For leisure
I like the quietness
Reviewed: 8 Jan 2025
5.0/5.0
FantasticStayed with family · For leisure
Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation.
Reviewed: 19 Jun 2024
1.0/5.0
Below averageStayed with kids · For leisure
The staff is rude and demand your kids identification. Which no other hotel requires. It is cheap as long as you don’t have to deal with front dedk
Overview
Exploring the area
Transport
Cancún International Airport
Attractions
Puerto Cancun Golf Course
Gran Puerto Pier
Las Palapas Park
Xbalamqué Theater
Non-smoking throughoutFast check-inOutdoor Swimming poolProperty policies
Stays nearby
1/5
4.1/5
Great
1K+ reviews
Close to the beach
₱6,023.3
Incl. taxes & fees: ₱6,023.3
1/5
4.6/5
Fantastic
4K+ reviews
Close to the beach
Free meals
₱26,414.9
Incl. taxes & fees: ₱31,962.0