ibis Styles Cologne Airport Troisdorf

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very friendly staff. Very functional business and airport hotel. Clean bathroom and sheets but rooms had cobwebs.

Overall it was good

AC not working

Was very welcoming

Hotel was ok. But was very warm. Weather to blame but could not get the air con to work. Also no milk for the tea, and not enough sugar. Yes i could have gone down and got some, but it should have been there to start. And some hair in shower that didn't belong to us. But for a budget hotel it was good.

My only complaint is the restroom being so tiny!

very helpful staff and clean, driving from the uk I was tired and arrived 1 hour early and they let me check in early so i could settle and leave my luggage. thank you

Toll

I wasn’t happy about two things: 1) the internet connection in the room was very poor, i couldn’t even do any work on my laptop or watch anything because the interview was terrible. i stayed in room 200 with my partner and we kept complaining for the 2 days of our stay about the poor quality of the internet in rooms. it doesn’t connect or work at all. 2) our shower had worms crawling near the side of the shower, it was very unhygienic and disgusting. i had to inform the housekeeper to clean the shower properly and around the outside area of the shower because there were worms crawling around, so disgusting. The hotel needs to provide a deep cleansing service in the showers and fix the internet connections for rooms otherwise you will keep on having complaints made by different customers everyday.

Late night arrival, no problem at check in, easy to find on site parking, hotell clean, early morning departure, no problems, no complaints. Will defiantly use it again on both legs of the trip 3 times a year and this time will include breakfast.