Facilities & services
Non-smoking throughoutNo elevatorSafety deposit boxFront desk (limited service hours)Tourist info deskMultilingual staffFree wired internet Where to?
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Guests and rooms
2 adults, 1 room
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Palazzo Cicala 
Piazza delle Scuole Pie, 10See mapRs. --per night
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Top reasons for booking
With a stay at Palazzo Cicala, you'll be centrally located in Genoa, steps from Cattedrale di San Lorenzo and Palazzo Ducale. This affittacamere is 0.1 mi (0.1 km) from Old Port and 0.3 mi (0.4 km) from Torre degli Embriaci.
Popular facilities
Free WiFi
Luggage storage
Exploring the area
Genoa Train station, 1.2km, About 20 mins from hotel by foot
Genoa Cristoforo Colombo Airport, 6.5km, About 12 mins from hotel by car
Piazza San Lorenzo, 100m, About 1 mins from hotel by foot16
Triple Room
2 beds
25.0 m²
No pictures available yet
Double Room Single Use
1 single bed
30.0 m²
City view
69
Quadruple Room
2 beds
27.0 m²
No pictures available yet
Suite
1 double bed or bigger
30.0 m²
City view
54
Double Room
1 double bed or bigger
23.0 m²
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Reviews
Read all reviews
3.6/5.0
Good
166 reviewsLocation
4.3
Services offered
3.5
Cleanliness
3.5
Atmosphere & facilities
2.8
All
4.5+
3.0+
Reviewed: 31 May 2024
1.0/5.0
Below averageStayed with kids · For leisure
Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Reviewed: 16 Jun 2023
4.0/5.0
GreatStayed with family · For leisure
Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
Reviewed: 11 Jun 2023
5.0/5.0
Fantastic A very special place, in an amazing location for a reasonable price.
Reviewed: 15 Aug 2022
4.0/5.0
GreatStayed with partner
The rooms as lovely, big and clean.
Location is excellent.
Reviewed: 2 Jun 2022
5.0/5.0
FantasticSolo stay
Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Reviewed: 22 Jun 2019
4.0/5.0
GreatStayed with partner
4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance.
I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable.
I thought it was reasonable value for money given the excellent location.
Reviewed: 28 Sep 2018
1.0/5.0
Below average There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights.
The bathrooms were a joke and dirty.
There was no staff to talk too and I was over charged for an extra room that I never booked for.
Reviewed: 25 Sep 2017
3.0/5.0
Good This is not a hotel as advertised. Not cheap Self service 2star room rental maximum. You are on your own. The maids tried very hard to answer our questions and were very friendly. Clean room but flawed design. Bathroom was not a private space but had transparent, useless glass doors!
Reviewed: 26 Apr 2016
5.0/5.0
Fantastic Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa.
Friendly and helpful staff spoke English.
Reviewed: 5 Oct 2015
4.0/5.0
GreatStayed with partner
Charming and by American standards a little odd. Loved the room and the location right In the heart of the old city. The manager was very nice and helpful. Pointed us to great restaurant nearby. Genoa is quite a cool place wish we could stay longer.
Overview
Exploring the area
Transport
Genoa Train station
Genoa Cristoforo Colombo Airport
Attractions
Piazza San Lorenzo
Cattedrale di San Lorenzo
Pesto Per Amore Campetto
Palazzo San Giorgio
Piazza Matteotti
Doge's Palace
Torre degli Embriaci
Ippolito National Ligurian Museum
Non-smoking throughoutNo elevatorSafety deposit boxFront desk (limited service hours)Tourist info deskMultilingual staffFree wired internet