Geneve Ciudad de México

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff is nice

We loved the Hotel Geneve! It truly felt luxurious. It was very quaint and historical, which they lean into and it is super cute. The room was rather large and had high ceilings. It is super close to the Angel of the Reform and only about a 10-15 walk from the Bosque de Chapultepec. They have a cute breakfast place and a dinner restaurant on site as well.

amazing place clean beautiful large rooms, staff very helpful and professional. breakfast was delicious different variety of food every day. Brand decorations are incredible pretty and antique style. recommend this place for 100%

The staff is knowledgeable, nice and professional. The property itself is elegant and well maintained.

Excellent hotel. Lovely large and comfortable room. Location is right in the heart of Mexico City. Staff were friendly and the breakfast was varied and delicious.

It’s a very cool place to stay, very regal and elegant looking with lots of interesting old museum artifacts from the hotel history really Loved that however the staff really not customer oriented at all! Not rude but just disengaged seems to be just a job, no elegance with the staff not very friendly , one young girl behind the desk more interested in doing her make up on than anything else , food not wonderful Either but cocktails were great!

Love. My second time staying at this hotel. Stunning hotel with lots of history. Friendly staff and perfect location in the heart of mexico city.

Great rooms, friendly staff, and amazing experience. Food is great!

Amazing property! Perfect location to many restaurants and incredible night life!

For me, the treatment from the hotel staff is what I remember most. This level of hospitality and historical significance would’ve cost my wife and I hundreds or thousands of dollars in the States. We opted-in for the daily breakfast and it was well worth the daily expense. The breakfast staff were very attentive and friendly. The front-end staff were extremely attentive. We were greeted every time we entered or exited the lobby. It fact my wife had breathing problems due to the high altitude and one of the staff members sat with her until I returned from the pharmacy. My wife and I travel a lot and I don’t think I have ever experienced such hospitality and friendliness from hotel staff. It goes without saying that the hotel interior is historic and beautiful. I suppose the only negative is the loud, vibrant neighborhood. If you like high-vibe neighborhoods, full of restaurants, clubs and cool cafes then this spot is for you. All of our restaurant experiences were within walking distance. However, if you have a hard time sleeping with loud noises then u may need to request that the staff put u on the quiet side of the hotel. The neighborhood is vibrant well past midnight (especially on the weekends).