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Guests and rooms

2 adults, 1 room

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The Pacific Sutera Hotel

1 Sutera Harbour Boulevard(Sutera Harbour)See map
Top reasons for booking
Close to the beach
Shuttle service
Good location
Great view
Friendly staff
Dining
Popular facilities
Beach
Free WiFi
Golf
24-hour front desk
Luggage storage
4.7/5Fantastic 1K+ reviews
Reviews summary
Convenient location, excellent staff service, and diverse facilities. Clean, spacious rooms with comfortable beds. Beautiful sea views and relaxing atmosphere. Delicious breakfast with variety.
Exploring the area
Tanjung Aru Station, 2.1km, About 4 mins from hotel by car
Kota Kinabalu International Airport, 3.3km, About 6 mins from hotel by car
Sutera Harbour, 200m, About 3 mins from hotel by foot

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Overview

The Pacific Sutera Hotel

First open:1999-01-01
Renovation:2014-01-01
Rooms:500
Floors:12
Star rating:

Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.

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Exploring the area

Transport

Tanjung Aru Station

Train stations
2.1km

Kota Kinabalu International Airport

Airports
3.3km

Attractions

Sutera Harbour

200m

Sutera Harbour Marina Jetty Counter Booth 2

300m

Sutera Harbour

400m

The Magellan Sutera Resort

500m

Sutera Harbour Golf & Country Club

1.0km

Riverson The Walk

1.0km

Sabah Parks

1.0km

Sutera Harbour Beach

1.1km
See map

Facilities & services

Popular facilities
Beach
Free WiFi
Golf
24-hour front desk
Luggage storage
General
Free shuttle service
Designated smoking area
Childcare services (additional charge)
Gift shop
Shop
Elevator
Hair/beauty salon
Wedding services
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Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 24:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 13 will be charged as adults at this property

Pet policy

No pets allowed

Mandatory fees

You'll be asked to pay the following charges at the property:

New Year's Eve (31 December) Gala Dinner per adult: MYR 299

New Year's Eve (31 December) Gala Dinner per child: MYR 99 (from 7 to 12 years old)

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children

Late check-in fee for check-in between noon and 6:00 PM

Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

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