MainStay Suites Raleigh - Cary

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was clean. Not really a suite. Only two chairs, no dishes or pans or even silverware. And, even though it states full breakfast- they gave us a slip when we checked in the said no breakfast. A good place to pull off the highway and sleep. Without gps, we would have NEVER found it in the dark. The was no signage

Clean room and friendly staff

No commrnt

This place is long in the tooth, but the rates reflect that. The beds are still comfortable, the kitchens work. Just bring the stuff you know you'll need and you will be fine. The staff is friendly and the long term guests are pleasant as well.

I couldn’t sleep with all cockroaches over my head

The bed was very uncomfortable and squeaked every time you moved. The bathroom sink was partially off the wall and the toilet was very sluggish.

Travelers Beware!!! I booked a room with two double beds through my Expedia app. The property gave me a room with one (single) bed and a couch that was so filthy and full of brown stains my dog would not sleep on it. The pictures of the rooms on the internet are not actually what the rooms look like. I told the man at the front I booked a room with double beds. He claimed that was the last room available. I told him since they did not deliver on the correct room I booked there would be no other choice but to cancel my reservation and I wanted a refund. The Expedia associate also got the managers email and told mainstays to refund my money. So the next day when the manager got back instead of refunding me, she debited more money from my account!! Yet mainstays still does not believe they are in the wrong even telling Expedia they offered me another room, which is a lie. Not only is this property (employees) dishonest, it is very nasty! There were roaches crawling all over the ground and walls of the entrance. Do not waste your time and money on this property!!!

Very unsanitary!! Left over food in the freezer, dirty dishes were in the dishwasher, used box of tissue in the bathroom, molded shower curtain and, pubic hairs in the shower!!!!

We booked this last minute and honestly didn't think it was going to be that great. I was totally surprised. Hotel was in good condition, clean and the staff were very friendly. It wasn't on a main road so it was quiet. Definitely would stay there again.

The room was smell awful. There was food in the corner behind the door. There was black stuff in the corner of the bathroom floor. It had bugs