Pacific Palms Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Check in was fast, guy was friendly, room was clean.

We had a wonderful stay at Pacific Palms Resort and really enjoyed the experience from beginning to end. The hotel felt spacious, clean, and welcoming, with a relaxed atmosphere that made it easy to settle in and enjoy our time together. Our room was very clean, comfortable, and well equipped with everything we needed for a pleasant getaway. The property itself is beautiful, and we especially enjoyed the views, the pool area, and the peaceful outdoor ambiance. There are plenty of inviting spaces to walk around, sit outside, and take in the scenery. We also had a great time at the bar, which added a fun and relaxing touch to the evening without having to leave the resort. The combination of comfortable accommodations, attractive grounds, useful amenities, and a scenic setting made this feel like a genuine escape while still being convenient and accessible. It was a lovely place for a couple’s getaway, and we left feeling refreshed and very happy with our stay. We would gladly return.

For the money per night that they charge Nothing fancy inside the room and shower is way too dirty , no coffee maker and no shower cap.. very disappointing.

Beautiful place to stay affordable great view comfortable quiet very pleasant restaurant is excellent

Property has gone downhill. Coyotes wander at night, there’s no security so it’s a fend for all. They do leave the lobby doors wide open so you can try to run in without one catching you if they aren’t already inside. Escalators don’t work majority of the time. There was a party in the elevator lobby during my stay. That’s where they seated the guest. Chairs and tables in the elevator lobby mind you I didn’t want to be apart of it. Hopefully you don’t encounter that it was embarrassing on both ends. Rooms have “new” paint and carpet but still people have already managed to ruin it. Property itself has lost its charm. I’d rather stay at the Hilton by Ontario airport This review is coming from airline flight crew that spends 70% of my time in hotels. Hope this helps.

Property has gone downhill. Lipstick on a pig or whatever they say. Beware of coyotes at night, there’s no security so it’s a fend for all. They do leave the lobby doors wide open so you can try to run in without one catching you if they aren’t already inside. Escalators don’t work. There was an Indian party in the elevator lobby during my stay. That’s where they seated the guest. Chairs and tables in the elevator lobby was nuts. Hopefully you don’t encounter that it was embarrassing on both ends. Rooms have “new” paint and carpet but still people have already managed to ruin it. Property itself has lost its charm. I’d rather stay at the Hilton by Ontario airport

Absolutely beautiful

Bathroom shower curtain was stained with some else’s blood or some sort of fluid! The bath tub/shower was clogged woke up to tub full of someone else’s hair ! The pictures of the property looked great but it isn’t what it seems in person .

It was a really nice getaway, but they had a menu at the pool area for drinks, but when I called the number, they said I had to go to the bar to order and I was told I couldn’t wear my bikini in the bar area even though I had a cover-up on top

The pool was nice, staff were great.