Blue Bay Holiday Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Warning is a big red flag They are advertising this property with a kitchen fully equipment When I got there all was a lie no washing machine not even pan to cook no chopping board no knife no Internet I have to wait for 48 hours before the Internet property smell like a sewage drain problem toilet paper they give you like in half use is lot more is endless complain I end up doing a shopping unnecessary shopping just to survive my 11 days You have no privacy they watching you all the time, even if being a guest for drink or dinner they wanna charge you And they have this policy if you are tourist, you have to pay Tax 3€ euro per day per person is something they made up and they blame the government for that and that they didn’t put in the advertising is lot of hidden cost be careful They have the right idea, but the wrong way running the business you gonna be end up having stress? You don’t need so do yourself a favour do not go stay there. And is not cheap if I was cheap you can consider living there I have every request with Expedia for your reputation. You should ban this people on your site. A lesson need to be learn. Very quick to take your money but you will never get a refund. I tried all I couldn’t do nothing so I had to stay. 11 day of hell And ya Mauritius is such a beautiful place, but people like that give a bad reputation and a bad experience holiday thank God is over. I’m back in the UK safe Good luck to everyone. Is a big no no

Very dirty (toilets not clean, hair on the bathroom floor, traces of toothpaste on the mirrors, floor not mopped). No one was attending the reception desk during business hours, had to call someone to check me in.

The place is disgusting, the sheets and towels are dirty. The blanket is used and not covered with a sheet. The feeling that the sheets are also used.

Free airport shuttle and free wifi were advertised on Expedia. In reality the hotel offered neither. I waited at the airport for an hour, then paid for a taxi. Finally arriving, found room dirty. The sliding doors couldn't lock or even close properly. No restaurant, and none in the area. No way to even buy a bottle of water. Could be OK if properly managed, but right now it's basically a scam.

Decent property. Main issue is cleaning and transport. Dead bugs in the cabinets, live ones in livingroom and we were charged double the taxi rate for the hotel transfer (something that other booking sites say is included).

Could not even stay there... had to book another accommodation

So bad experience there, run away from that place...

VERY DISAPPOINTED / *FALSE ADVERTISING*: NO onsite restaurants or coffee shops, “FREE” Airport Shuttle cost me 30 Euros. *OTHER COMPLAINTS* no hot water in the morning, front desk was supposed to be open 24 hrs but was closed at night when I needed help, mismatched old towels were damp and moldy smelling, mattress was old, hard, and springs poked me so I couldn’t sleep, and sliding door to the balcony (which was easily accessible from stairs to the apartment) didn’t lock so I feel unsafe - anyone could enter my room at any time. The property had been in contact with me via email to book a tour, but did not follow through and did not return further emails. I paid for transport back to the airport and hotel said they would arrange for a taxi to pick me up but it never came so I had to find another ride and could have missed my flight. ALSO, the name “Blue Bay Resort” is misleading. It is basically a large apartment complex without room service or a pool. The only positive thing I can share is the apartment was large with a nice balcony only one block from the beach.

The apartment is spacious and quite basic, but also in need of a facelift. There is air con in both bedrooms but not in the living room or kitchen; the door to presumably the 2nd bathroom in one of the bedrooms was locked which may simply have been an oversight (and wasn't a big deal as I was travelling solo; the beds were minimally comfortable; the only bathroom I saw was pretty worn and anything more than barely warm water did not happen. That being said, the room does match up to the price paid per night. Internet worked fine. The staff was very friendly. Buses and taxis are nearby, as is the airport, but don't expect much of a view (there's an empty lot with misc stuff scattered about).

Hotel staffs were unaware of my arrival. Wifi did not work for three days, broken doors, no lights in lounge for one night, no hot water in the bathroom for one day, noisy beds, smelly wardrobes, teared and stains towels, unsecure parking and got a very steep slopes at the entry, most of the time security staff did not come to open the gate and felt unsecure as anyone can come in. Only the cleaning staff was helpful and doing the job properly