Conference Aston Hotel - Birmingham City

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Lovely place to be

Absolute filthy hotel with no aircon and staff so rude

It took us 50 mins to find the car park I prepaid that’s linked to the hotel. I didn’t know when booking it was on the university campus.Tried calling for help, could only leave a message & nobody got back to me. After many loops of the ring road & the postcode provided taking us to a dead end we spotted the tiny purple sign set far back from the road. Almost impossible to spot when trying to keep out of bus lanes & feeding into traffic. Stressful as I missed the start of my conference. I was just told by reception ‘you’ll find it next time’. My daughter has a health condition which worsens with stress so I also had to cut the first day of my conference short because of the car park debacle. The room service QR code took me to a blank page so we went out to eat. The room was cool & clean but the beds were very hard. There was a pillow menu & the shower was good. Randomly there were geese on site who honked so loudly all night neither me nor my daughter got any sleep. The room facilities listed a hair dryer. I looked everywhere & couldn’t find one. This made getting ready for the second day of my conference stressful. My daughter was going to rest in the room but as we’d had such a disturbed night, she came with me. We were both exhausted so I decided to miss the second day of my conference (that I’d paid for) and drive the 100 miles home. It was a long way to go for a Wagamama’s. I’ve never had to leave a bad review for a hotel but I certainly would never return to this one.

prebooked parking in car park 12 was unable even the road cleaner did not where it was … nosy dusty muggy smell

Great value, good location free use of the gym and pool facilities too. Would Def stay here again.

It was my birthday & decided to treat myself original room although no real complaints a double still felt small however after calling a speaking to Callum on reception that I read received good reviews did upgrade me but I was comfortable but underwhelmed & appreciated effort. The staff however at Tesco were amazing remembered my birthday asked me questions so I felt valued & I hope they're recognised for this service they provided genuinely caring.

Overall good experience but the parking administration and directions were not great. Spent a significant amount of time looking for parking.

We really enjoyed our stay at the hotel, the staff are brilliant and helpful

The room was lovely and the view was great. Parking is a bit pricey but it’s a safe place.

Staff were amazing, room wasn’t the cleanest but all good. Had breakfast on the first morning after being told about it at check in, and for £30 for two people it was very poor and definitely wouldn’t recommend. Overall a good stay though. Lift maybe needs some maintenance.