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Guests and rooms

2 adults, 1 room

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Hacienda Real del Caribe

Calle 10 entre 5a y 12See map

kr 291.35per night

This is the cheapest price in 30 days, based on the rates on 22 Nov

Top reasons for booking
With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.
Popular facilities
Rooftop terrace
Restaurant
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
4.0/5Great 969 reviews
Exploring the area
Playa del Carmen Airport, 1.1km, About 2 mins from hotel by car
3D Museum of Wonders, 100m, About 1 mins from hotel by foot
Central Square, 200m, About 3 mins from hotel by foot
7
Standard Room
2 beds

20 m²

12
Junior Suite
Bed type arranged at check-in
8
Standard superior queen
1 double bed or bigger

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Reviews

Read all reviews
4.0/5.0

Great

969 reviews
Location
4.6
Services offered
4.1
Cleanliness
4.0
Atmosphere & facilities
4.0
All
4.5+
3.0+
Laureen Suzanne
Reviewed: 27 May 2026

5.0/5.0

Fantastic

Stayed with family

Really good location in the center of it all. Beds can use improvement but staff was so helpful and honest. I would definitely stay there again.
Olga
Reviewed: 29 Apr 2026

3.0/5.0

Good

Solo stay

Staff were kind and the room was clean but it smelled a little musty and the bed was harder than I like. Also, I specifically booked a room with a bath, but the mechanism to switch the water from shower to bath was broken, so that was a real bummer. I also booked the wrong day and ended up having to rebook so I paid twice and they refused to refund me. My bad, I know, but they didn't even bother to respond to my many messages about it. Rude. Overall the stay was OK, but I wouldn't stay again.
Predrag
Reviewed: 24 Apr 2026

3.0/5.0

Good

Stayed with partner

/
Thomas Paul
Reviewed: 5 Mar 2026

5.0/5.0

Fantastic

Stayed with partner

All good and great location
Daniel
Reviewed: 25 Feb 2026

5.0/5.0

Fantastic
Very pleasant and clean place. Would stay again. Location is perfect
Jaskirat
Reviewed: 27 Jan 2026

5.0/5.0

Fantastic

Stayed with partner

Room size was big and also the location is perfect if you want to enjoy night life of Playa. We loved it.
William
Reviewed: 20 Jan 2026

4.0/5.0

Great
We were not explained how to use the key for the lights in the bathroom. No a/c because we didn't know how to use the key
Greg
Reviewed: 5 Jan 2026

5.0/5.0

Fantastic
Tranquil Hotel Close to 5 and clean
Fabiana
Reviewed: 27 Dec 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

The best location! Comfy beds and friendly staff!
Andrea
Reviewed: 26 Dec 2025

2.0/5.0

Below average

Stayed with kids · For leisure

Hotel is in great location, nice place. But beds are hard as rock, it was a Wednesday when we booked and they had a party or reunion in the patio rooftop super loud and screaming until 4am you could’ve heard everything. It was so hard to go to sleep, so I do not recommend this hotel.

Overview

Hacienda Real del Caribe

Rooms:58
Star rating:

With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.

Description

With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.

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Exploring the area

Transport

Playa del Carmen Airport

Airports
1.1km

Attractions

3D Museum of Wonders

100m

Central Square

200m

Plaza las Perlas

500m

Playa del Carmen Main Beach

500m

Bahia Bay Cozumel

600m

Playa del Carmen Maritime Terminal

800m

Quinta Avenida

800m

Paseo del Carmen

800m
See map

Facilities & services

Popular facilities
Rooftop terrace
Restaurant
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
General
Buggy service (additional charge)
Designated smoking area
Elevator
Reception services
Concierge
Tourist info desk
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 22:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children

Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)

Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)

Early check-in fee: USD 20 (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

See all policies

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