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Oakwood Hotel & Residence Surabaya

Jl.Raya Kertajaya Indah No.79 Manyar(Oakwood Hotel & Residence Surabaya)See map

US$ 53.07per night

This is the cheapest price in 30 days, based on the rates on 30 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
4.9/5Fantastic 47 reviews
Reviews summary
Spacious, clean rooms with comfortable beds. Friendly, helpful staff. Convenient location near Galaxy Mall. Excellent service and high value for long-term stays.
Exploring the area
Surabaya Gubeng Station, 3.6km, About 7 mins from hotel by car
Juanda International Airport, 11.0km, About 13 mins from hotel by car
53
Superior King
1 double bed or bigger

44 m²

City view

25
Studio Deluxe King
1 double bed or bigger

44 m²

No pictures available yet
APARTMENT EXECUTIVE ONE BEDROOM
2 beds

81 m²

16
Room, 2 Bedrooms
Multiple beds

120.0 m²

60
One Bed Room Premier
1 double bed or bigger

89 m²

City view

38
Studio Deluxe Twin
2 beds

44 m²

44
Superior Twin Room
2 beds

44 m²

City view

No pictures available yet
Superior Twin Room
2 beds

44.0 m²

2
STUDIO, DELUXE
Bed type arranged at check-in

44.00 m²

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Reviews

Read all reviews
4.9/5.0

Fantastic

47 reviews
Location
0.0
Services offered
4.8
Cleanliness
4.8
Atmosphere & facilities
4.8
Reviews summary
From real reviews, powered by AI
Overall impression
Spacious, clean rooms with comfortable beds. Friendly, helpful staff. Convenient location near Galaxy Mall. Excellent service and high value for long-term stays.
Location
Conveniently located near Galaxy Mall with easy access to public transport. Hotel's own drop-off area for ride-hailing services.
Services offered
Friendly, helpful, and efficient staff. Free upgrades offered. Multilingual assistance available. Fast check-in/check-out process.
Cleanliness
Rooms consistently clean and new. Spotless throughout. Comfortable stay consistently mentioned.
Atmosphere & facilities
Comfortable rooms, some with full kitchens and washer/dryer. Relaxing poolside atmosphere. Nice restaurant food available.
All
4.5+
3.0+
Dave
Reviewed: 25 Feb 2026

5.0/5.0

Fantastic

Stayed with partner

This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in.
Sandra
Reviewed: 15 Dec 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall.
Fie Ling
Reviewed: 3 Aug 2025

3.0/5.0

Good

Stayed with family · For friends and family

The room is so old and dirty. Location is horrible, it’s hard to get in and out.
Dave
Reviewed: 23 Jul 2025

5.0/5.0

Fantastic

Stayed with partner

Really nice hotel, good service really nice mall walking distance with lots of excellent food options
Phebe
Reviewed: 10 Jul 2025

5.0/5.0

Fantastic

Stayed with kids · For leisure

Great customer service. Rooms were spacious.
Janice
Reviewed: 22 Jun 2025

5.0/5.0

Fantastic

For leisure

Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended!
Nur Elena
Reviewed: 6 Jul 2024

5.0/5.0

Fantastic

Stayed with kids · For leisure

received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Yosep Erwin
Reviewed: 17 Jun 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

Excellent place to stay in Surabaya!
Adeleen
Reviewed: 1 Aug 2023

5.0/5.0

Fantastic

Stayed with family · For leisure

Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Eddy
Reviewed: 13 Jun 2023

5.0/5.0

Fantastic

Stayed with family · For friends and family

I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).

Overview

Oakwood Hotel & Residence Surabaya

First open:2019-01-01
Renovation:2023-01-01
Rooms:144
Floors:30
Star rating:

With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 1 mi (1.6 km) from Sepuluh November Institute of Technology and 1.2 mi (1.9 km) from Galaxy Mall.

Description

With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 1 mi (1.6 km) from Sepuluh November Institute of Technology and 1.2 mi (1.9 km) from Galaxy Mall.

See all

Exploring the area

Transport

Surabaya Gubeng Station

Train stations
3.6km

Juanda International Airport

Airports
11.0km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
General
Free parking
Parking
Designated smoking area
Shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Airport transportation(additional charge)
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
Health & fitness
Indoor Swimming pool
Accessibility
Wheelchair accessible
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Other fees

Airport shuttle fee: IDR 500000 per vehicle (one-way)

Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)

Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Spice, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

See all policies

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