Bay Front Inn Santa Cruz

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There is no parking on premises unless you get very lucky. So you park in a public lot that’s a short walk and then have to move your car to free metered street parking closer by after 8 pm. Pretty inconvenient. Also someone went through the property in the middle of the night screaming and cussing, it didn’t seem like they were a guest just a random dude. It is a little shady around the property and it has dark hallways in between outside facing rooms. Doesn’t seem very safe.

I woke up so itchy from the bed. I didn’t use the shower because the towels were still moist as if they weren’t dried all the way. I’m not sure why they felt damp but they were definitely not clean. I was going to dry my hands and saw a long black course hair…all the towels looked dingy..so I did not shower there. It grossed me out so I didn’t even go under the covers and used my jacket over me to sleep. The problem with that is my neck still touched the pillows and I woke up with a ton of itchy bumps on my neck. Never again! Yuck! Oh and good luck with parking because you might end up having to look for street parking as there’s not enough spots to accommodate rooms.

Great location and room was spacious

Conveniently located pet friendly motel. Pretty expensive given the low end fit and finish but that’s probably the market rate

Everything was perfect only thing was finding parking but they were able to find somewhere to park our cars

I always stay here in Santa Cruz. You can't beat the value.

Loved the staff and the location!! We walked everywhere and the staff was so friendly and helpful!

Rooms were clean. There was some construction issues with the floors, big chunks of lvp damaged or missing. Shower head was a little faulty. Room smelled like marijuana/dispensary.

This was unfortunately one of the less enjoyable motels I've stayed at. The only two positives I can honestly mention are the location, which is conveniently close to the beach, and the beds—they were very comfortable. The biggest issue was the bathroom, especially the shower. The drain cover was not secured, creating a serious safety hazard. It constantly moved around while I was showering, and I nearly cut my feet multiple times. To make matters worse, when I got out of the shower, the old, flimsy shower curtain rod suddenly fell and hit me in the head because it would not stay secured. The room also appeared to lack deep cleaning. There were numerous marks on the walls, giving the impression that the room hadn't been thoroughly cleaned in quite some time. Customer service was equally disappointing. Around 10:00 a.m., my room key unexpectedly deactivated. When I went to the front desk, I was told the scheduled employee had not shown up for work. Instead of verifying my identity, someone simply let me into the room, which raised concerns about guest security. At checkout (11:30)I wanted to report the maintenance and safety issues, but still there was no one at the front desk. I also needed a receipt, so I tried calling a few days later, but no one ever answered the phone. Eventually, I received a text message instead. On top of everything else, it took more than two weeks for my security deposit to be released. Overall, rooms are not worth paying more than $60 a night.

Not enough parking so you have to pay to park or get a ticket.