Forest Suites Resort at Heavenly Village

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We stayed in a 2-bedroom suite for 1 night. 2 adults & 2 teens. We arrived @ 9 pm & checked out @ 11 am. Parking was an extra fee on top of our already overpriced room at check-in. And parking was limited & very small/tight parking spots for unloading a vehicle. In my opinion, if we are being charged extra for parking, there should have been assigned parking spots, instead of first come first serve & they should be larger spots so that you can open up all of the doors to unload your stuff. Room was very outdated, especially compared to the online pictures. Most of the outlets in our room didn’t work. The 1 elevator works but is very outdated as well. It was difficult to get the luggage carts in/out of the very small elevator. Positives include the beds were comfortable to all of our family & we slept pretty well. Minus the kids running around above us on the 3rd floor. It was nice having 2 bathrooms & 2 bedrooms for our teens & adults to be separate with plenty of privacy. It was a middle of the road hotel stay for us.

This resort is in a great location. It is close to everything. The rooms has been renovated, but there were a few issues. The toilet didn't flush well and it was very noisy from upstairs. We enjoyed the breakfast and the parking was unique and close to our room.

Clean room. Staff was great.

Enjoyed our stay. It was perfect with a couple of kids.

The room are ok. Could be more updated. Staff was great. Breakfast was great. And its super family friendly. Great place to book family vacations.

We stayed 1 night at this pet friendly hotel. The front desk staff was friendly and polite, and check- in was easy. The suite 206 had a good layout with a bedroom, living room , a small kitchen and pull out sofa. Rooms were nice size and worked well for us. The downside: the rooms and the buildind felt dated and old, and the buildinds are not connected. Breakfast was okay. Good for a basic overnight stay with pets.

Great breakfast and spacious rooms.

We had a great stay! The location is perfect, right in the middle of everything. The property is a little older and dated, but it was very clean and well taken care of. It wasn’t too crowded since we were there the week before school got out for the summer. I can only imagine this place being really really busy in the summer! The staff was very friendly, check in and parking was easy. We are coming back for a concert in July and have made a reservation for the same room. Definitely worth a return trip!

Great location, extremely friendly and helpful staff.

Dog friendly, good breakfast choices and yummy cookies and hot chocolate in the evening.