Atrium Hotel Bucharest City Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Not bad! Price was great. Location was great for accessing old town other areas. Pizza place almost next door was great.

Very poor room.

Colchão terrível: uma antiguidade. E as paredes de papel não bloqueavam a família barulhenta do lado.

All staff was very nice and helpful.

Hotelul este localizat bine, nimic de spus. Dar serviciile oferite nu sunt de 4 stele, singurul lucru de 4 stele este oglinda mare din baie. Când am ajuns lenjeria mirosea, nu era schimbata, pur și simplu nu am putut dormi pe ea, mi-am pus la cap un tricou. Noi am ajuns noaptea și nu am mai cerut atunci sa o schimbe. Dimineața i-am spus sa o schimbe și a schimbat -o. Salteaua a fost ok. Perdeaua și draperia erau scoase după șină. Oricum doar sa for i și sa fii central la un preț mic este acceptabil. Baia a fost ok. Dar curățenia nu prea se face. Overall 4 stele nu merita deloc.

Great helpful stuff, clean and convenient area

Stayed at this spot in early December 2023 for 5 days. This is NOT "City Center". It is about 600-700 meters from being central, down a dark road in a not-so-great neighborhood. I walked back in the evenings and did not feel safe. A lot of abandoned buildings and not well lit. The front desk staff... The two young men working there were very friendly and helpful. Great folks. There was a lady who worked a couple evenings at the front desk and was mean. For three of the five days, I did not have hot water. I did get the front desk (when they had a helpful person there) call maintenance. A young man came up and did something to fix it. He was very friendly and helpful. However, it was back to cold the next morning and the mean lady at the front desk was no help. Breakfast was great - no concerns there. Room was clean, warm, and taken care of. No worries there. Overall - would not recommend. It was a bit of a scary walk, the front desk was not always friendly, and there were significant issues with the hot water.

Great location. Close to city center. Close to public transport. The staff and management were amazing. Mini fridge in the room that you can fill on your own. Breakfast available but not other meals. Lots of restaurants around the location.

After a 3 night stay and I cannot say I have had a satisfying experience at this hotel. The morning after the 1st night I noticed some bug bites on me. I harmlessly assumed they were from mosquitoes or something. After the 2nd night the entire right side of my body was covered. This is side I sleep on and can only be from bed bugs. After this 2nd night I notified the front reception and they put us in a different room. After checking out after the 3rd night front desk asked us if we used anything from the minibar, which we replied with no. They said after this that it's compliments from them but we didn't use it and already checked out? Later that day we went back to collect our luggage and asked front reception to reimburse the tiny cost of medicine which was 60RON (20AUD or 13Euros). They told us that it is not possible for there to be bed bugs and they can't do anything to help... This is after putting us in a different room and being apologetic.

To put it friendly, the hotel has an excellent location (walking distance to the old town) & very good breakfast, however, the interior is a bit old. The lift is a fragile vehicle, the hotel room interior looks as it if has been there for many years, the bed cover linen was too small that couldn’t fit two people. We've reserved one of their most expensive suites which, obviously, doesn't get to be occupied too often so they don't bother to verify if everything is working properly. The air conditioning wasn't working, just the fan, which is not so pleasant when the temperature outside is over 40 degrees Celsius. The tub in the bathroom was clogged which made it almost impossible to have a decent shower and, not to forget, the room was facing the street Calea Mosilor which is a busy street, with street cars running there all night. Considering the average price level in Bucharest the cost for this kind of room is ridiculous. Obviously the management feels the proximity to the nearby old town justifies all that. If I have the chance, next time I will look for a diferent place.