comfort H inn (Comfort Suites Humble Bush Intercontinental Airport)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great place to stay

Excellent hotel well definitely be staying there again

The staff were exceptionally helpful and courteous. The hotel was just taken over by another management company and it was obvious they were making active improvements by painting, new beds, etc. Beds were so comfortable! Breakfast was ok. Not too many choices as the breakfast area was also going under renovations. Excellent service and price made up for the rest.

Todo está muy bien muy amables

Front desk lady was nice

The night staff lady was very nice and helpful. She was a joy to be of service to me.

I’ve stayed a few times within the last month and I have no complaints with the hotel. The staff is very friendly and attentive to my needs. The rooms are spacious and very clean.

There was bag of trash by elevator. It was still there that morning. Rusty knobs. Key card worked when it wanted to. Bad experience. Want book there again. Bugs crawling in restroom. Didn’t want to lay my things down

The lobby and all the hallways had bad odor. The elevator had blue tape on the floor from a tile replacement and tools and insecticide jug were left right in the elevator opening on the 2nd floor. The room also had the same odor, just fainted. Paint was scuffed and peeling in a lot of places. The desk clerk had such a strong accent, he was hard to understand. Parking was cramped. Overall not a top place.

I actually didn’t stay at this hotel, I was sent to the next hotel that was next to the waffle house due to this hotel not being ready to serve it customers due to just opening. However, comfort H staff was very friendly opening and very clear on the understanding! Now the other hotel that I stayed at which was in walking distance they checked me into a room farrrr down a hallway NEXT to an exit door and it smell like dogs! I requested to be moved and they gave me another room which happened to be on the third floor, we supposed to had a continental breakfast however that breakfast was not fair. It was old breakfast, expiration date was 2-20-20!!! You didn’t get no average breakfast that you would get from another hotel! Everything was just pitiful. They served us pancake on a stick by Jimmy Dean as well as sausage, egg, and cheese biscuits by Jimmy Dean too, by the way you had to warm up in the microwave yourself. Now the swimming pool water looked dirty. It gave too much hair products or something in it or haven’t been cleaning in a while, we did see a roach in our room too, which I killed! The sheets on the bed look like they just made the bed ugh! Just remember to please be prepared to walk to Waffle House or Jack-in-the-Box or anywhere you choose for breakfast cause you do not get your moneys worth but the staff was great too bad The hospitality and the food didn’t match that same energy. If you want you $100 deposit back pay with cash, other than that it’s a 5day wait!