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2 adults, 1 room

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Macdonald Old England Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Macdonald Old England Hotel & Spa
Address: 23 Church Street, Cumbria, GB
Rating: 4.0

23 Church StreetSee map

₱ --per night

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Top reasons for booking

When you stay at Macdonald Old England Hotel & Spa in Windermere, you'll be on a lake, just steps from Lake Windermere and 4 minutes by foot from World of Beatrix Potter. This family-friendly hotel is 13.8 mi (22.2 km) from Ullswater and 0.1 mi (0.1 km) from Bowness Pier.

Popular facilities

Bar

Restaurant

Free WiFi

Fitness center

Spa

Sauna

4.0/5Great 1K+ reviews

Reviews summary

Prime lakeside location with stunning views. Friendly, helpful staff. Spacious, clean rooms with good amenities. Relaxing pool area, beautiful gardens, and festive seasonal decorations highlighted.

Exploring the area

Windermere Station, 2.2km, About 4 mins from hotel by car

Barrow Walney Island Airport, 34.1km, About 38 mins from hotel by car

Windermere Boat Hire (Bowness) - Windermere Lake Cruises, 100m, About 1 mins from hotel by foot

Superior Room, 1 Double Bed

1 double bed or bigger

19.8 m²

Lake view

Superior Room, 1 Double Bed

1 double bed or bigger

19.8 m²

Lake view

Superior Suite, 1 Double Bed

1 double bed or bigger

19.8 m²

Lake view

Family Room, 1 Double Bed

1 double bed or bigger

Family Room, 1 Double Bed

1 double bed or bigger

Deluxe Room, 2 Twin Beds

2 beds

Standard Room, 1 King Bed

1 double bed or bigger

Room, 1 Double Bed, Accessible

1 double bed or bigger

Superior Room, 1 King Bed

1 double bed or bigger

Lake view

Standard Room, 2 Twin Beds

2 beds

Deluxe Room, 1 Double Bed, Balcony

1 double bed or bigger

Lake view

Deluxe Room, 1 Double Bed

1 double bed or bigger

Deluxe Room, 1 Double Bed

1 double bed or bigger

Standard Room, 1 Double Bed

1 double bed or bigger

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Reviews

Read all reviews

4.0/5.0

Great

1K+ reviews

Location

0.0

Services offered

4.1

Cleanliness

3.8

Atmosphere & facilities

3.9

Reviews summary

From real reviews, powered by AI

Overall impression

Prime lakeside location with stunning views. Friendly, helpful staff. Spacious, clean rooms with good amenities. Relaxing pool area, beautiful gardens, and festive seasonal decorations highlighted.

Location

Prime position beside Windermere. Easy walking distance to shops, restaurants, attractions, and ferry terminal. Great lake views and central for exploring Bowness.

Services offered

Helpful, friendly, and attentive staff. Excellent breakfast with quality food. Spa and pool facilities available. Festive decorations and anniversary touches noted.

Cleanliness

Rooms consistently clean and spotlessly maintained. Grounds well-kept. Clean bathrooms. Regular daily cleaning reported by guests.

Atmosphere & facilities

Comfortable, spacious rooms, many with lake views. Relaxing pool area. Traditional hotel with character. Beautiful gardens, festive decorations, and good gym facilities.

David

Reviewed: 7 Aug 2026

4.0/5.0

Great

Stayed with family

Great location, spacious immaculate room. Parking off site expensive at £25 per night.

Rashid

Reviewed: 7 Aug 2026

5.0/5.0

Fantastic

Good sized rooms Nice breakfast No dental or shaving stuff like other hotels so take your own

Mark

Reviewed: 6 Aug 2026

3.0/5.0

Good

The property was very nice and the location was great but we had a room that had no window. With no air conditioning and being as warm as it was the room was very stuffy. We had to keep the door to the hall open to get air. There was a sky light but it was raining so we could not keep it open. Breakfast was very good. Access to the pool was only allowed if you were going to swim. We wanted to see it before committing to a swim and that wasn’t allowed. The parking lot wasn’t too far from the hotel but it was a bit expensive.

Lucy

Reviewed: 6 Aug 2026

4.0/5.0

Great

Staff were great really helpful, hotel is in a fab location would stay here again! Loved the family Room. Swimming hours for children if staying for one night was tricky as check in 4pm and children can’t swim past 5pm and can swim after 10:30am the next day but check out 11. Other than that great stay thanks!

Alicia

Reviewed: 1 Aug 2026

1.0/5.0

Below average

Stayed with partner

We arrived for a four night stay and no one offered to help with luggage or really anything. It’s was 32 Celsius and the front desk did not even have fans. They left the curtains open and no air conditioning so the room was an oven and the carpet was filthy. The window would only open one inch. No one helped us with our luggage and there are all sorts of staircases. Front desk was rude and unhelpful and we would have baked to death. We found another hotel and left, having prepaid $1200. Expedia could not get them to charge for one night only since we never used the hotel room but they refused to do anything. Expedia kindly gave me a coupon to cover some of my trouble but it was out of their hands. The hotel is a three star best case… The B&B we moved to had balconies and temperature even on hottest days of the summer were pleasant.

Sarah

Reviewed: 27 Jul 2026

3.0/5.0

Good

The hotel was very tired and run down. There wasn’t a phone in the room, so we couldn’t call for ice or a new bath robe (as the one we had was dirty from a previous guest). The room was too hot and there wasn’t any air con. There was mould in the bathroom. The towels were supposed to be white but more greyish. The bar area was very pleasant, so was the swimming pool. The staff were friendly and helpful. The hotel really needs some TLC with the fixtures and fittings, as well as towels / dressing gowns. I wouldn’t class it as 4 star.

Dianne

Reviewed: 26 Jul 2026

5.0/5.0

Fantastic

Beautiful view from our room. Spa and spa treatments were lovely. Large lounge restaurant area with view of lake, ideal for just chilling. Location is superb.

Ali

Reviewed: 23 Jul 2026

4.0/5.0

Great

Very satisfied with the full experience. Will come again in the future

Jonathan

Reviewed: 22 Jul 2026

3.0/5.0

Good

Hotel is dated, great location, enjoyed the pool area and the views at breakfast.

sue

Reviewed: 21 Jul 2026

2.0/5.0

Below average

Informed hotel it was my 60th they completely ignored this a happy birthday would have been nice - concierge was embarrassed as we checked out!! - bath panel falling to bits and bathroom dated hotel sign falling to bits - breakfast made me unwell feel disappointed

Overview

Macdonald Old England Hotel & Spa

First open:2007-01-01

Rooms:106

Floors:4

Star rating:

Description

See all

Exploring the area

Transport

Windermere Station

Train stations

2.2km

Barrow Walney Island Airport

Airports

34.1km

Attractions

Windermere Boat Hire (Bowness) - Windermere Lake Cruises

100m

Bowness Pier - Windermere Lake Cruises

200m

Bowness Bay

200m

Blue Island Cruise Pier 2

200m

Bowness Bay Information Centre

300m

Windermere Lake Cruises (Head Office)

300m

Bowness Coach Park - Windermere Lake Cruises

400m

Windermere Marina Village

1.3km

See map

Facilities & services

Popular facilities

Bar

Restaurant

Free WiFi

Fitness center

Spa

Sauna

General

Electric car charging station

Parking

Parking (additional charge)

Non-smoking throughout

Elevator

Accessibility

Wedding services

Secured parking

Garden

Safety & security

Safety deposit box

Business facilities

Meeting facilities

Banquet facilities

Cleaning services

Laundry service

Reception services

24-hour front desk

Luggage storage

Concierge

Tourist info desk

Fast check-out

Health & fitness

Kids swimming pool

Indoor Swimming pool

Accessibility

Wheelchair accessible

Wheelchair accessible parking

Sign language-capable staff

Food & drink

Breakfast service (additional charge)

Activities

Library

Games

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 12 will be charged as adults at this property

Other fees

Fee for full breakfast: approximately GBP 18.00 per person

Secured self parking fee: GBP 25.00 per day

Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 10 AM for a fee.

See all policies

Macdonald Old England Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews