Monte Palace Palermo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Pretty much everything was ok just an annoying of cigarette smoke which really came from the place below which was the reception.

All the staff was excellent and courteous, especially housekeeping couple Rajan and his wife.

Close to Palermo Centrale station.

Inexpensive and good location to trains.

Wonderful place to stay in Palermo, especially if you need to stay close to the train station. Restaurants are few and far between, but the Trattoria Trapane is amazing & a must try. The Mondello beach is only 20 minutes away. We had the double room (rn #1), which was modern, clean and very nice. Highly recommend.

Smelly room. Had to have the windows opened to get some ventilation

The room was exactly as described. Small but clean and comfortable. Check-in staff spoke no English, but we muffled through perfectly fine.

Small spotless room, perfect for the railway station. Check in was easy and quick. Staff looked after the bags after checkout. Staff were friendly and if you just need the room for a short stay it’s perfect.

The room was clean but extremely small. The bed was comfortable. The 'free parking' was not always easy to find. Street parking on a very busy street. Breakfast is included, but at a little pastry shop across the street, very good though. A reasonably priced hotel if you really need to stay in the city.

I didn’t realize when booking, that this property is a casino. Due to a late flight, we did not arrive until 1AM. At 2 AM, a group began yelling and slamming around in the hallway outside our room and someone was screaming “help me! Help me! in terror. I spent several minutes trying to connect to the internet to find a number for the hotel desk or police, as I feared for the life of the person screaming in the hallway. I finally reached the police, but my scanty Italian was not sufficient to help him understand what was happening. By this time, it was about 3AM. The hallway was again quiet and I went back to bed. At 4 AM 4 police officers arrived with the hotel security to investigate. I got back to bed around 5AM and had to get up at 6:45 to catch a train. Needless to say, it was a terrible night! Although the proximity to the train station is very convenient, the property is clean and comfortable, the staff nice enough, and comes with delicious breakfast across the street, I would not recommend this hotel to anyone desiring sleep. I would give a negative rating if possible and recommend staying in a more calm area.