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Guests and rooms

2 adults, 1 room

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Quest Mackay on Gordon

27 Gordon StreetSee map

RON 611.21per night

This is the cheapest price in 30 days, based on the rates on 16 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free WiFi
Fitness center
Spa
Luggage storage
Business center
4.6/5Fantastic 481 reviews
Exploring the area
Mackay Station, 4.4km, About 8 mins from hotel by car
Mackay Airport, 3.3km, About 6 mins from hotel by car
Jubilee Park, 900m, About 14 mins from hotel by foot
22
Studio
Bed type arranged at check-in

35.0 m²

Bay view

35
One Bedroom Apartment
Bed type arranged at check-in

60.0 m²

Bay view

64
Two Bedroom Apartment
Bed type arranged at check-in

80.0 m²

Bay view

6
Studio Executive
Bed type arranged at check-in

35.0 m²

8
One Bedroom Executive Apartment
1 double bed or bigger

60.0 m²

6
Executive Apartment, 2 Bedrooms
2 beds

80.0 m²

5
One Bedroom Accessible Apartment
Bed type arranged at check-in

60.0 m²

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Reviews

Read all reviews
4.6/5.0

Fantastic

481 reviews
Location
0.0
Services offered
4.6
Cleanliness
4.5
Atmosphere & facilities
4.5
All
4.5+
3.0+
Beth
Reviewed: 31 May 2026

5.0/5.0

Fantastic
Clean and well positioned
Ann
Reviewed: 31 May 2026

5.0/5.0

Fantastic

Stayed with partner

Beautiful property, couldn't fault anything
Pam
Reviewed: 5 May 2026

4.0/5.0

Great
n/a
Jonathon
Reviewed: 24 Apr 2026

4.0/5.0

Great

Stayed with partner

Great choice for Mackay. Reasonably priced and good facility
Eric
Reviewed: 20 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

So neat, tidy and clean. Always a pleasure staying here. Very convenient in a safe area.
Rodney
Reviewed: 31 Mar 2026

5.0/5.0

Fantastic

Solo stay

Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.
JANE
Reviewed: 26 Mar 2026

5.0/5.0

Fantastic
I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
hamiduddin
Reviewed: 25 Mar 2026

2.0/5.0

Below average

Solo stay

The carpet squares were falling apart. There was mold in the shower grout. The shower faucet was limited to dispense only Luke warm water. I would not stay again.
Judith
Reviewed: 27 Feb 2026

5.0/5.0

Fantastic

Stayed with partner

Room is good, staff were really friendly
Alan
Reviewed: 26 Feb 2026

4.0/5.0

Great
Very clean

Overview

Quest Mackay on Gordon

First open:2015-07-01
Rooms:113
Star rating:

With a stay at Quest Mackay on Gordon in Mackay (City Centre), you'll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.

Description

With a stay at Quest Mackay on Gordon in Mackay (City Centre), you'll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.

See all

Exploring the area

Transport

Mackay Station

Train stations
4.4km

Mackay Airport

Airports
3.3km

Attractions

Jubilee Park

900m

Harrup Park

1.9km
See map

Facilities & services

Popular facilities
Free WiFi
Fitness center
Spa
Luggage storage
Business center
General
Parking
Parking (additional charge)
Non-smoking throughout
Elevator
Accessibility
Covered parking
Vending machine
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Tourist info desk
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Assistive listening devices available
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 20:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Monday - Friday: 8:00 AM - 8:00 PM

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Other fees

Covered self parking fee: AUD 15 per day

Early check-in fee: AUD 50 (subject to availability)

Late check-out fee: AUD 50 (subject to availability)

Crib (infant bed) fee: AUD 10.0 per night

Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Take advantage of the hotel's room service (during limited hours).

See all policies

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