Best Western Plus Philadelphia-Pennsauken Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Perfect I Will definitely book again

First off. This hotel is not in Philly. Its still NJ. Its about 15 mins away from Philly and you need to pay a toll. 6 or 9 dollars. Dont remember. Late even staff is not that helpful. Hes too occupied with his cell phone. Its newly renovated so thats a plus. Breakfast staff and front desk in the morning are fantastic.

not

This was just a short two night stay. The hotel was clean. the staff friendly and helpful, the bed was comfortable, and so were the pillows. This is first. The area looked a little sketchy. It was the perfect distance to downtown Philly.

The hotel is very nice & very close to Philly for a great price. All of the staff were friendly, kind, & helpful. Breakfast was good. I do wish fresh coffee was out all the time. The downside for me is that I am mobility impaired--almost wheelchair bound. I do use a wheelchair at times. This room was on the first floor & considered accessible. It was pretty good. Unfortunately, there really isn't enough room for a wheelchair to maneuver. The worst part for me, or anyone using the room, was that the shower curtain wasn't weighted or heavy enough to hang straight down, nor totally inside the accessible shower, AND the floors are not slanted properly to drain. I got up to use the bathroom & there was a full inch of water on the floor from the door to the shower and the carpet in the bedroom was soaked at the door. Ice cold water & my balance is poor. I almost slipped & fell. The shower bottom is also slick & dangerous--absolutely not ADA compliant. The staff, location, & price make this hotel. Unfortunately, like dozens of others I've stayed in since I became disabled, I won't be able to stay here again unless it's made actually ADA compliant. I dont understand these contractors who claim their work is ADA compliant or the inspectors who approve what obviously is not. I'm very disappointed bc I want to come back to Philly to visit. I do very much appreciate the care & concern on the staff. Kudos to them!

nothing

Very clean

It was all good. We had a bit trouble locating it with the GPS Because there was barrier on the street.

This was a fairly decent hotel - comfortable enough, with various amenities. The breakfast in the morning was actually pretty nice, not "far and away" better than most such hotels but definitely on the upper end of the range you'd expect -- cereal and yogurt and fruit was fresh, the juice was good, the belgian waffle machine worked. The rooms themselves were clean and quiet, with a couple of relatively minor repair issues (the shower door almost closed but remained a crack ajar, that sort of thing). Check-in was easy and quick. I think I asked for some toothpaste (which for some reason wasn't available at the self-serve store) and the front desk just gave me some.

Everything was ok, wish there had been pool.