OYO Townhouse 30 Sussex Hotel, London Paddington

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Property not for hotels business. Beds matters old, unbalanced. Uncomfortable

This hotel is very central to underground stations and is close to a main street so lots of food/pub options. Our room was VERY small with a small double bed for two adults. Perhaps common in London but was unexpected for us.

Cleanliness was very poor in the beds, the blankets and toilet didn’t not look clean.

The room was actually quite dirty. There was a stain on the wall that resembled blood or tomato sauce that i noticed before we left. We stayed for 2 nights and didn’t receive housekeeping services. The staff were friendly nonetheless, and the area was close walking distance to nightlife, restaurants and shopping.

Like many hotels in London, this hotel is just standard for a budget trip. Small room and shower but clean. Staff is friendly and helpful. No common area other than a couch in front of the reception desk/open office. No hair dryer. Ok for a few nights stay when you’re barely looking for a place to sleep.

Booked a room for 3 nights unfortunately haven't stayed for over 5 mins in that hotel . The room was simply disgusting , filthy, smelly , damp everywhere, durty carpet , we found bugs in the bed , durty sheets , durty smelly pillow and duvet with hair under the pillow cases ( pls check the video ) . Honestly couldn't breath . Went down to see the receptionist which i found rude and couldn't care much , never apologised or tried to help . Ended up leaving the place looking for an other hotel in the last minute which was not easy finding 1 the same day . We travelled a long way to find this !! So my advise dont even bother it will save you time and hustle looking for something else . We had to contact expedia to explain the situation and ask for our refund which they managed to refund us . So thanks expedia but still disappointed for advertising this kind of budget hotel .

I liked location to nearby tube and other attractions. I would not rate it the 4 star it was given

We reserved and stayed in he quadruple rooms. Hotel is dated, small rooms that are also due for upgrades. No refrigerator in the room. Narrow and steep stairs and no elevator in the hotel. No early check ins. You get what you paid for. Cheaper isn’t always better. There’s a few groceries going towards Hyde park and mostly Middle Eastern restaurants with authentic and delicious dishes including shawarmas. There’s plenty of shopping about ten minutes away by Hyde park. Buckingham palace, Big ben, etc are about 20 minutes away by foot. Plenty of taxis around.

The property quite dated and there is no elevator.

The room was nice but the carpet in the halls were dirty. They gave us the attic room and the stairways up to it is not great. Actually, it was awful because it was really narrow and scary to climb up to the room with all of our luggage. The staff was really nice and the location was great.