How can we help you?
Explore popular topics
How can I use Klook credits?
How can I cancel my booking and get a refund?
How can I get Klook credits?
Do Klook credits expire?
When will my Klook credits get added into my account?
Browse by category
- Making a Reservation How to book, instant confirmation, voucher queries
- Payment & Receipt How to pay, currency queries, payment security
- Amendment & Refund How to get a refund, changing a booking
- On Your Travel Day How to find the meet up point, contacting the supplier
- Promo Codes & Credit How to use Klook credits, promo codes, friend referrals
- Your Klook Account How to create an account, passwords, updating details
- During Your Trip Klook Upgrades, Airport Transfers, Hotel, Gift Card
- Train Tickets & Passes Europe Train Tickets, China Train Tickets, Japan Rail Pass
- Hotels & more Booked on Klook, Hotel Voucher