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Help During your activity eSIM What should I do if I see the "PDP Authentication Failure" error message?

What should I do if I see the "PDP Authentication Failure" error message?

  • Make sure the eSIM has remaining data.
  • See if you are connected to the supported network.

If the issue persists after checking the above, try resetting your network from your device's settings.

**Please note that if you reset your network, all existing WiFi networks, passwords, cellular, VPN, and APN settings will be rest as well.

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