I don't have the connection anymore or the network got slower. Why is that?
- You may have used up all your data. The data balance displayed in your booking details is not updated on a real-time basis. Please double-check if you have remaining data from the device's settings.
- Move to a less-crowded space or a location with a better signal.
- Try restarting your device.
Was this information helpful?
Other FAQs in "eSIM"
- What devices are compatible with eSIM?
- [In-app activation] How can I activate the eSIM directly from the Klook app?
- [QR code activation] How can I activate the eSIM with a QR code?
- The eSIM didn't get activated on my device. What should I do?
- Can I scan one QR code with multiple devices?
- Should I turn on data roaming when I'm using the eSIM?
- An error occurred while I was installing the eSIM. What should I do?