I can't connect to the Internet even though I have remaining data.
It might be actually because you have no data left. The data balance displayed in your booking details is not updated on a real-time basis. Please double-check if you have remaining data from the device's settings.
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Other FAQs in "eSIM"
- What devices are compatible with eSIM?
- [In-app activation] How can I activate the eSIM directly from the Klook app?
- [QR code activation] How can I activate the eSIM with a QR code?
- The eSIM didn't get activated on my device. What should I do?
- Can I scan one QR code with multiple devices?
- Should I turn on data roaming when I'm using the eSIM?
- An error occurred while I was installing the eSIM. What should I do?