Terms and conditions that will appear on the e-ticket for table and arena tickets

Admission Rules - to be printed on ticket with QR code

• Children under 3 may attend for free but must be accompanied by an adult and does not occupy a seat. Audience aged 3 or above must have a valid ticket for admisssion
• Concession tickets are available to Children aged 3-17, Senior Citizens aged 65 or above, Disabled individuals/Wheelchair users and one Minder
• Wheelchair users who are unable to relocate to regular seat by themselves are required to be seated at designated wheelchair zone for safety reasons. Patrons who purchased Concession (Wheelchair user) or Concession (Wheelchair user + Minder) (with tickets/items), their seats will be relocated to designated wheelchair zone under first-come-first-serve basis for each show.
• Ticket holders are oblighed to comply with the rules and regulations of AsiaWorld-Expo, otherwise, mya be denied entry to the venue without refund
• Please CLICK HERE to read the event terms and conditions before attending the event
• No Return or Exchange for eTicket. This eTicket presented must be a clear copy printed on white paper or a clear screenshot on mobile. Klook or the event organiser shall not take responsibility for any direct or indirect loss due to problems with printing of eTicket.
• Do not buy eTicket from any unauthorised channels or agents. eTicket holders with a duplicated ticket or a resold ticket may be refused entry at the venue. Klook, the venue or the organiser shall take no responsibility for any direct or indirect loss due to refusal of entry from using an eTicket purchased through unauthorised channels or agents.
• eTicket holders must ensure that eTickets are protected against ossible loss to avoid unauthorised use. If there are duplicate of an eTicket, only the ticket holder of the first ETicket successfully scanned at the event venue will be admitted. No admission will be allowed for other ticket holders of the eTicket carrying the same QR code afterwards
• Each eTicket has a unique barcode which allows one entry oly. If you have bought multiple eTickets, please remember to print out all eTickets separately and make sure each individual attending the event has their own ticket.

Terms and Conditions of Sale:

This eTicket is sold by Klook as an agent for the organiser ('seller') responsible for the event. All claims are the sole responsibility of the seller. The eTicket is sold subject to the following conditions

1. No refund on any eTicket except in the instance that the event is cancelled or in accordance with applicable laws in the region of purchase and at the discretion of the organiser.
2. Customer service charges are not refundable.
3. The right is reserved to charge a fee for the replacement or exchange of eTicket, subject to availability and seller's policy.
4. The right is reserved to add, withdraw or substitute artists and/or vary advertised program, price, seating arrangements and audience capacity.
5. The right of admission is reserved and is subject to the sellers' and the venue's terms of admission, copies of which are available on request. Late arrivals may result in non-admission until a suitable break in the performance.
6. Cameras, audios and video recorders may not be permitted.
7. Concession eTicket holders must produce acceptable proof of identity/age.
8. Entry will be refused if eTickets are damaged or defaced or are not purchased from Klook or authorised agents 9) For further terms and conditions of sale, please visit www.hongkonghorseshow.com.