[Chinese & English Guide] Hokkaido Popular Day Tour | Asahiyama Zoo & Biei Instagram-worthy Trees & Shirahige Falls & Shirogane Blue Pond & Ningle Terrace (Departure from Sapporo)

Asahiyama Zoo Closing Dates: November 4 - November 10, December 30 - December 31, January 1, 2026, April 8 - April 28, November 4 - November 10, December 30 - December 30

Pre-Departure Notice

• Please ensure the communication app you provided remains accessible during your trip to Japan. We will contact you one day prior to departure. Vehicle and guide information for the next day's trip will be sent to your email by 8:00 PM the day before departure. Please check your inbox (and spam folder). To ensure a smooth trip, please contact your guide or driver promptly. Thank you.
• If the minimum group size is not met, you will be notified of the cancellation via email one day prior to departure. In the event of typhoons, heavy snow, or other extreme weather conditions, we will confirm whether the tour will be canceled by 6:00 PM local time the day before departure and notify you via email.

Seating and Vehicles

• This is a shared group tour. Seating is on a first-come, first-served basis. Please indicate any special requests in the remarks section. We will do our best to accommodate them, but the final arrangement is subject to on-site conditions.
• The type of vehicle used will depend on the number of participants and cannot be specified. For smaller groups, a driver may also serve as an attendant, and the explanation may be simplified.
• If you need to bring luggage, please inform us in advance. If you bring luggage without prior notice, the guide reserves the right to refuse boarding, and no refund will be given. Eating and drinking are prohibited in the vehicle. You will be required to pay compensation according to local standards for any stains or damage caused.

Itinerary Adjustments and Safety

• Japanese law stipulates that commercial vehicles may not be driven for more than 10 hours per day. If this time is exceeded, additional fees will be incurred (ranging from 5,000–10,000 JPY/hour).
• The itinerary is for reference only. Actual transportation, stopover, and tour times may be adjusted due to weather, traffic, facility maintenance, or other circumstances. The guide may reasonably change or reduce attractions depending on the actual situation.
• If facilities such as cable cars or cruises are suspended due to weather or force majeure, alternative attractions will be visited, or the duration of stay will be adjusted.
• No refunds will be given for lateness, changes to the meeting point, or leaving the group midway due to personal reasons. You will be responsible for any accidents or additional costs incurred after leaving the group.

Seasons and Scenery

• In winter, if expressways are closed or scenic areas have restricted access due to special circumstances, we will reduce or change the route, and no refunds will be given.

Other Information

• Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway.
• We recommend wearing comfortable clothing and shoes. Please bring warm clothing for winter or mountain tours.

* This tour does not include personal travel or accident insurance. We recommend purchasing your own insurance. Outdoor activities and high-risk sports involve certain risks. Please sign up cautiously based on your health condition.

* After the tour departs, if it is forced to be suspended due to natural disasters or force majeure, no refunds will be given, and passengers will be responsible for their own return or additional accommodation costs.

* During peak travel periods on Japanese national holidays and weekends, there is often heavy traffic or early closure of attractions. We recommend not booking flights, Shinkansen, or dinners for the same evening, and preparing light meals and a power bank.