EasyCard Taiwan

Eligibility

• Children aged 0-5 or with a height of 115cm or below can travel free of charge on the Taipei Metro and bus provided they have a valid ID and must be accompanied by a ticket-bearing passenger; each ticket-bearing passenger can only bring up to 4 children
• Users must be at least 18 years old to purchase a Chunghwa Telecom SIM card. Users who under the age of 18 can't purchase or redeem.

Additional information

Terms and Conditions for Using EasyCard

• Please check the service hours of the ticketing counter before making a reservation to ensure that it aligns with your flight schedule
• Eligibility for reservations: All passengers. If you wish to purchase a concessionaire card, please approach the ticketing counter
• The EasyCard has no expiration date and can only be used by one person at a time. For top-up location, please visit the official website
• Deposit value before using your card, as it will have no preloaded balance. Approach staff at any Taipei Metro Station to refund the remaining balance of your card (If any) in cash once you're done using the EasyCard. A service fee of TWD 20 may be charged. You can no longer deposit any amount in your card after this
• If your EasyCard is damaged during use, please contact the EasyCard Company customer service hotline at (02)412-8880 or bring your EasyCard to the inquiry counter at Taipei Metro stations for further assistance and replacement

Chunghwa SIM Card Usage Information

• This SIM card is only valid for use in Taiwan, Penghu, Kinmen, and Matsu regions
• Within the valid period, this card can be used to top up call credits at convenience stores such as 7-Eleven and Family Mart throughout Taiwan (Minimum top-up amount is TWD 300). If the top-up amount is not fully utilized within the valid period, it is non-refundable
• The usable SIM card sizes for Chunghwa Telecom SIM cards are the triple-cut SIM card (Compatible with Normal, Micro, and Nano sizes). It supports the following frequency bands: FDD B1/3/7/8 (2100/1800/2600/900 MHz). It is compatible with devices such as smartphones and tablets, and can be used for mobile hotspot sharing
• Based on network connection quality and fair usage policy, the telecommunications company reserves the right to limit the data usage of users who consume a large amount of data within a short period of time, without prior notice
• Your mobile device must support SIM card insertion and removal, and it should not be a telecom-customized or locked device. Please note that if you encounter compatibility issues or are unable to use the SIM card due to personal device limitations, refunds cannot be granted

Chunghwa Telecom SIM Card Redemption Guidelines

• Each person is limited to purchasing one SIM card, and each identification document can only be used to apply for one Taiwan phone number
• Users must be at least 18 years old to purchase a Chunghwa Telecom SIM card. Users who under the age of 18 can't purchase or redeem.
• Please note that one child seat is equivalent to one passenger

EasyCard Partnership:

• You can use this card at many souvenir shops, department stores, and restaurants, etc.
• Taxi: You can use this card at all taxis that accept EasyCard
• Airport MRT: The fastest way to travel between Taipei Train Station and Taoyuan Airport
• Metro Taipei: You can use this on all metro lines in Taipei
• Metro Kaohsiung: Available for all metro lines except for Kaohsiung Light Rail
• Taiwan Railways: Available for all lines except Puyuma Express, Taroko Express, cruise-style trains, group trains, and other specified trains (10% discount for trips within 70 km)
• Downtown Bus: Available in Taipei City, New Taipei City, Keelung City, Taichung City, Yilan County, Matsu and Tainan City
• YouBike/T-Bike/C-Bike: Available in Taipei, New Taipei, Taoyuan, Hsinchu, Taichung, Changhua, Tainan, and Kaohsiung
• Attractions and Shops: Available for 7-11, Family Mart, OK Mart, Starbucks, Cosmed, Watsons, Taipei Zoo, and Maokong Gondola
• Maokong Gondola: Enjoy a TWD 20 discount on weekdays