Hokkaido | Lake Toya Fireworks Festival & Showa Shinzan & Lake Hill Farm Day Tour | Departure from Sapporo

Pre-Departure Information

• We will contact you via the contact information you provided between 17:00 and 21:00 the day before departure. If you do not receive any information, please check your email, including your spam folder. During peak travel season, there may be a slight delay in sending emails. If you receive multiple emails, please refer to the latest one. If you do not receive travel information, please arrive at the meeting point 10 minutes before the scheduled meeting time and ask the tour guide for assistance. Thank you for your patience and cooperation.
• If the minimum number of participants is not met, you will be notified of the cancellation by email the day before departure. In the event of extreme weather conditions such as typhoons or blizzards, confirmation of cancellation will be made by 18:00 local time the day before departure and notified by email.

Seating and Transportation This is a group tour, and seating is on a first-come, first-served basis. Please specify any special needs in your reservation, and we will do our best to accommodate them, but the final arrangement will depend on the situation on the day. The type of vehicle used depends on the number of people, and specific vehicle types cannot be requested. When there are fewer participants, a driver may also serve as an escort, and the explanation may be brief. If you need to bring luggage, please inform us in advance. If you bring luggage without prior notice, the tour guide has the right to refuse you boarding, and no refund will be given. Eating and drinking are prohibited in the vehicle. If damage is caused, compensation will be required according to local standards. Itinerary Adjustments and Safety Japanese law stipulates that operating vehicles must not be driven for more than 10 hours per day. If the time is exceeded, additional costs will be incurred (ranging from 5,000 to 10,000 yen/hour).

The itinerary is for reference only. Actual transportation, stay, and tour times may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably change or reduce attractions depending on the actual situation. If cable cars, tour boats, or other facilities are suspended due to weather or force majeure, alternative attractions will be visited, or the duration of the stay will be adjusted.

No refunds will be given for lateness, changes to the meeting place, or leaving the group midway through the tour due to personal reasons. Any accidents or additional costs incurred after leaving the group will be your own responsibility.

Season and Scenery

In winter, in the event of highway closures or restrictions on access to scenic spots due to special circumstances, we will reduce or change the route, and no refunds will be given.

Other Notes Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway.

It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain tours.

• This tour does not include personal travel and accident insurance, so it is recommended to purchase your own. Outdoor activities and high-risk sports involve certain risks, so please register carefully according to your health condition.
• If the tour is forced to stop due to natural disasters or force majeure after departure, no refund will be given, and you will be responsible for your own return or additional accommodation costs.
• During peak travel times on Japanese red days and weekends, there are often serious traffic jams or early closing of attractions. It is recommended not to book flights, Shinkansen, or dinners for the same evening, and to bring your own snacks and power bank.