One-person group tour/Mount Fuji & Hakone Day Trip: Hakone Shrine + Lake Ashi Water Torii Gate + Pirate Ship + Owakudani + Lake Yamanaka + Oshino Hakkai (Departure from Tokyo/Shinjuku, includes Ropeway ticket & Pirate Ship ticket)

One day before departure, between 8:00 PM and 9:00 PM, you will receive information about the tour guide and vehicle in your email (it may go to the spam folder), so please be sure to check it in time and keep your communication channels open. There may be slight delays during peak season. If you receive multiple emails, please refer to the latest email.

• If the minimum number of participants is not reached, you will be notified of the cancellation by email one day before departure. In the event of extreme weather conditions such as typhoons or blizzards, you will be notified by email whether the tour will be canceled by 6:00 PM local time the day before departure.

Seats and Vehicles

• The itinerary is a group tour, and seats are allocated on a first-come, first-served basis. If you have special needs, please make a note of them. We will do our best to arrange them, but the final arrangement will be subject to the situation on site.
• The type of vehicle used depends on the number of people, and you cannot specify the type of vehicle. When there are fewer people, a driver may be arranged to also serve as an attendant, and the explanation will be brief.
• If you need to bring luggage, you must inform us in advance. If you bring luggage without prior notice, the tour guide has the right to refuse you to board the vehicle and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage is caused, you will be required to pay compensation according to local standards.

Itinerary Adjustment and Safety

• Japanese law stipulates that commercial vehicles must not be driven for more than 10 hours per day. If this time is exceeded, additional fees will be incurred (ranging from 5,000 to 10,000 yen/hour).
• The itinerary is for reference only. Actual traffic, stopover, and tour times may be adjusted due to weather, traffic jams, facility maintenance, and other circumstances. The tour guide may reasonably replace or reduce attractions depending on the actual situation.
• If cable cars, cruises, and other facilities are suspended due to weather or force majeure, the tour will be changed to other attractions or the stopover time will be adjusted.
• Fees will not be refunded for late arrivals, temporary changes to the meeting place, or leaving the group midway due to personal reasons. You will be responsible for any accidents and additional costs incurred after leaving the group.

Season and Scenery

• The visibility of Mount Fuji is greatly affected by the weather, especially in summer when the visibility is low. It is recommended to confirm the weather information before booking.
• Seasonal limited events such as flower viewing, autumn foliage viewing, snow scenery, and fireworks festivals are greatly affected by the climate. The flowering period and peak of autumn leaves may be earlier or later. Even if the expected scenery is not reached, the itinerary will still depart as normal and no refunds will be given.

Other Notes

• Please arrive at the meeting place on time. We will not wait for late arrivals, and you cannot join the tour midway. It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain itineraries.

* The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports have certain risks. Please register carefully according to your own health conditions.

* After the itinerary departs, if it is forced to be terminated due to natural disasters or force majeure, the fee will not be refunded, and passengers will be responsible for their own return or additional accommodation costs.

* During peak travel times on Japanese red days and weekends, there are often serious traffic jams or attractions close early. It is recommended not to book flights, Shinkansen, or dinners for that evening, and to bring your own light snacks and a power bank.