Aqua Hotel Burgas

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There was a grocery store beside the hotel and a pizzeria nearby. The breakfast was good and it was very handy having a restaurant right in the hotel.

I had a fantastic stay at this hotel! The rooms and common areas were very clean, and the staff was incredibly friendly and helpful. The breakfast was delicious, with a great variety of options. I am extremely satisfied with my experience and would gladly visit again!

Great

The walls were thinner and I heard all night talking next door, bathroom drain was clogged, parking was not available as was advertised.

K

Staffs were very kind. Overall everytjing was good. I wish that there were more amenities such as slippers, more toilet paper, bathrobes.

I liked the quality and the friendliness of the service.

Nice pool and spa area.

The hotel suppose to be a 4 stars, but it is far away from that. To start with, the hot water was not always available, so every time going to the shower it was a surprise for what you will get. When asked about it at the reception, I was told that they don't have hot water??? Second of all, the sink was leaking and the drainage of the bath tub was not working well, so after the shower you end up with ankle high water. The pool of the hotel was not working, but funny enough, all the reception was smelling like chloride really strong. The hotel should be renovated because the condition of the room was slightly disappointing, including the terrible bathroom and non existing sound isolation from the corridor and neighbours. The only thing working properly was an AC.

Good stay, clean and comfortable.