Canad Inns Destination Centre Garden City

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The first room assigned to us smelled horrible like sticky feet or wet dog. The second room, the sink drained very slowly and eventually not at all. My husband got it draining somewhat. Pillows need replaced. Very lumpy

This is a case of “you get what you pay for”. The hotel is old and run down. It’s could be cleaner. The pool is dingy and yellow and the liner is not attached properly. My son enjoyed the water slide. On our first night, there was a beeping sound in our room that we couldn’t figure out what it was. A staff member came to investigate, we did not find the source and he left. He did not return. So he left us with this noise that would’ve prevented us from sleeping without a resolution. We wound up finding it ourselves. It was the fridge. Thus we had to unplug the fridge and so we had no useable fridge during our stay. We were awoken abruptly on our first morning by a fire alarm that repeated itself five times over the course of about 30 minutes before we had to leave the hotel due to the alarm continually going off. There was no communication from staff during this time. The guests were all in the hallway and no one came to tell us if we needed to evacuate or any information at all. While the hotel is as expected for the price point, I do expect better communication and follow through from staff. I would not return.

Na

The staff were great. Booked the hotel for my daughter's dental surgery. So picked canad inn for the pool it looked great from the pictures. But the pool had lots of dirt and bugs floating in it. And when we got into our room it was so hot and really smelled like chlorine from the pool, we turned the air conditioner on before we went for supper came back and it didn't cool the room down much what so ever. We were gonna go to the front desk an try amd switch rooms but my toddler and newborn were so tired from the day the just passed out and we didn't want to pack then up and move them. I dont think we would stay again or recommend canad inn garden city.

The rooms were very outdated not a lot of plug-ins or USB ports. The AC was very weak and they had a standalone fan in there to help move air. It was very stuffy and muggy and didn’t smell the greatest. When showering the tub didn’t drain right away so there was always water in the bottom. Water always got out of the shower curtain, which made the floor quite wet. We had breakfast on the Saturday morning and after we paid and went back to the room and looked at the receipt we were charged $25.99 per adult for the breakfast buffet which we thought was quite steep. I did go down to the restaurant and ask why it was so much and it was punched in incorrectly and should’ve only been $16.99 and they did refund us for the difference. And when we went to check out they confirmed we had a $10 charge from the restaurant at which I disputed since we did not charge anything to our room. They said the charge was from the first night Friday at which I said we essentially checked in and went to bed, so there was no way we had charged anything to the room. I kept pushing that we did not do this. My husband even confirmed he didn’t charge anything. When the front staff looked into receipts from the charge It was actually a charge for a different room that the restaurant staff charged to our room instead of the correct room.

o would not recommend this hotel! dated and our tv was not working!

Breakfast was great fast service

Had a good stay

Girl at front desk was so rude and turned us down after I used my visa debit at other places So even though I had an e-gift card I won they wouldn't take it! The girl was very rude and should have been more helpful!!

The cleaning service were no good. Left garbage in our room, didn’t replace any toilet paper. Washroom and tables weren’t wiped down. TV was glitching out. 2/10.