Arosa Rio Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hi

This was a very good property. Nice and spacious rooms. Incredibly helpful desk staff. Breakfast was decent, a bit overpriced though. The views from the rooms aren't the best if that is something you are looking for. The air conditioner had some problems, but we never addressed the staff on it because it was our last two days here. Knowing them, they would have fixed it immediately or relocated us. Cleaning staff did wonderful, looked as clean as we first arrived everytime we came back from exploring Rio. My main complaint is the outside, there were many homeless people camping outside the property, lots of trash here and there. The area looks sketchy, boarded up buildings and lots of graffiti. I'd imagine a lot of people wouldn't feel safe here at night. If this is what it looks like here, I could only imagine how the residents of Rio live. It's concerning and frankly, I don't think I'll ever visit Brazil again.

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Food was trash

Clean

Beautiful Place! Clean and the rooms smell so good. Location was great to attend the Carnival.

Rooms need some upgrades. A lot of mold. Staff amazing people. Rooftop amazing.

The room was very large and the hotel was very quiet. The rooftop area was nicely done with a small pool and a bar and the possibility of ordering food. The staff were competent and pleasant.

So good

Good beds, clean bedding, great cleaning team! The staff is truly kind and respectful. The location is a little challenging if you are in a short time for your overall stay (is far from most of the tourist attractions)