Happy Star Hotel Nha Trang

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Do Not Go Here. The worst hotel I have ever been to. There are all kinds of bugs in the walls. They come out at around 2am. They are invisible to some people I guess, because they are small. There are all kinds, crawling. I have the photos to prove. If you delete this review, I can contact the board. So again. Do not go here. The worst hotel experience. DO NOT STAY HERE. The room has a bug infestation. The insects are small but come out at around 2:00 AM, crawling all over. I have uploaded photos of the insects as proof. Avoid this place at all costs. If you delete this review, and the photo, I can report.

100メートル程車が通るのが困難な路地がありますが

Nice place but the pool was empty

Không có điều gì đáng phàn nàn cả, nhân viên lễ độ, lịch sự và sẵn sàng chỉ dẫn cho khách, họ còn giữ giùm hành lý trước và sau giờ

I’m a corner behind snappy buildings. Not feeling comfortable staying there.

Location

Close to everything, can’t really fault it for the value for money, initially the photos of the hotel on Expedia were misleading and rendered artificially, but after discussing the issue with the hotel staff and owner they changed the photos as soon as they could and treated us well during our stay. Ps. Beds are very comfortable :)

It was a great value and close to the beach. Internet was very reliable and fast. I do online teaching and I had to problems.

This was a very new hotel and the poor service showed this. Initially the Google maps location is incorrect so we spent about 30 minutes 100 metres down the road in able to find the hotel. There was no service to take your bags to the room and the check out time and breakfast times were not explained. We only happened to find the rooftop pool on the last day by exploring ourselves. The rooms are very clean and everything is brand new, even though the room had a strange layout. The hallways are very loud at night due to slamming of the heavy wood doors to each room. We was upgraded to a nicer room for the 2nd night which was lovely until there was a powercut at 1am for over an hour. The room was very hot and sweaty and nobody could explain to us what was going on. Breakfast was a shambles, nobody to greet you or explain what was going on. We had dry toast and there was no butter or jam.... Finally on the day of check out (12midday) the cleaners tried to come in and clean the room at 9am whilst we were still using it, very odd. Overall, clean room but not much else, would recommend staying somewhere else.

As soon as we flush the toilet the bathroom starts to stink as if there was a problem with canalisation. The AC drips in the corner opposite to the drain in the bathroom, making the floor all wet all the time. Their is no actual shower, only a shower head in the small standing bath with no where to hold it properly. The room is big, clean and relatively comfortable. However, it is not chic like the pictures make you think, but more kitsch. Our room was light lavender with a bright pink bathroom. The walls are paper thin and you can hear the ding of the elevator whenever it reaches a floor. We were also woken up by a crying baby at 6:30 because the walls are so thin.