Mercure Bandung City Centre

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Not many amenities and shower was clogged a bit but service was great.

Goodish property with nice staff. Probably not ideal if you’re a bule. Roof top pool is lovely but closes at 7pm. It’s adjacent to the bar which is a bit uncomfortable to swim in when there a lot of fully clothed non-bule locals sitting there… $9.50 AUD for one stubbie of local beer. Breakfast offerings were ok but we skipped the second morning as it was dominated by local food and not that appealing to kids. Interestingly initially they didn’t want to honour the part of the booking through Expedia that included breakfast for two rooms but they did in the end (after taking a photo of the booking confirmation from Expedia on my phone). Tried to book a massage in the early afternoon but was told they were full (the advertising in the room says it’s a 24 hour service - either in the hotel or on your room). Might have been a language barrier there? The drain in my shower was open (not sure where the cover went?). Soundproofing needed too. Was quite noisy with the traffic. All of this was in a ‘privilege’ room (on the third floor) too. Beds were comfy (two singles but only one bath robe?). Cute gift shop in the lobby. Purportedly waking distance to the famous Braga Street but the streets are not safely walkable (heavy traffic, uneven footpaths that stop suddenly). Our checkout was at midday and sure enough at 1201pm as we were exiting our room reception was calling to remind us to check out…. Management need to probably chat to the team to ensure things are more seamless.

it was okay

Overall a good hotel, but doesn't offer much more than cheaper hotels (exception, fantastic rooftop pool), imho. More fancy deco/design than real value Staff is great though👍

Clean and comfy, lovely pool

Comfortable bedding but noisy street nearby. Pool area was enjoyable.

Did not expect to be super good check in staff very polite and explain all the necessary details definitely met my expectation.

Friendly staff , clean hotel. I enjoyed their breakfast menu. Overall it was a good experience

Stayed here for a business trip with a total of 4 nights. The check in was quick, received a room upgrade, the food is good and the room condition is excellent. I pretty much enjoy the location and the atsmophere in the hotel. Highly recommended.

The breakfast buffet was awesome