The Brooklyn

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel pictures make it seem like the property is great overall. However, when I arrived, the front desk clerk was behind bulletproof glass, which immediately made me question how safe the area was. I was also charged $50 for an early check-in even though I arrived only an hour and a half before the standard check-in time after coming from the airport. The room floor was not clean at all, and the pillows had noticeable yellow stains. There were also visible signs of humidity and water damage in the room. Additionally, I was unable to watch the World Cup matches because the hotel did not offer proper cable service; only channels such as The Weather Channel, TNT, and a few others were available. The only positive aspect of my stay was that the hotel was conveniently located near a subway station.

There was a fingernail clipping on my pillow upon arrival, and the other two pillows had hair and black marks on them. I slept without pillows. There were no towels in the room when I arrived. There was no ironing board cover. The bolt lock on the door had been removed. The entire floor smelled like mold stepping out of the elevator. The black mold in the shower was so bad that I woke up with a major sinus headache. And they charged me a night’s stay for checking out early, despite the major issues with the hotel. I had to email the manager to get the rest of my stay refunded.

No bar, no breakfast as advertised by Expedia. No AC, no towels, no drinking cups, no Tv. In fact I will challenge this charge.

It was ok if it’s like your last resource type of thing, when I booked my room the deposit only required 40$ but I got charged 100$ instead, which was weird. The rooms ok very big but they do need to work on the sink and think about placing a reel in the bathroom for others not to fall. The room was dusty and you have to ask for towels and rugs.

I would not recommend. Looks cool from pictures. Stains on the couch and had to put a sheet over it. The floors were not clean you could look in the corners and other areas and could tell they had not been touched. Bathroom door handle broken. Lobby area no longer serves coffee or anything. Glad I was only there one night I won’t go back.

The hotel was terrible. Rooms are dirty, the sink was broken, the bed had hair on it. Please don’t book here

Over priced, poor location with no restaurants or coffee shops nearby, no towels in room, bugs in shower. Expedia reviews are way "over rated" for this property.

Clean room, mostly, though it was missing towels and tissues. Pretty bare bones services as far as we could tell. Good market nearby to pick up snacks, tho.

All was well looking yo stay again

Hated it