The Old Ship Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice room - a bit dated by comfortable

Unfortunately, my husband and I checked out of The Old Ship Hotel within ten minutes of arriving. There was a large rug covering most of the carpet in our room. Within minutes of my husband sitting down, he felt something on his ankle. When it happened a second time, we realised it was a flea. As we were unable to stay in the room, we returned to reception. We were told that the hotel was fully booked, so an alternative room could not be offered. The manager came to speak to us, apologised for the situation, and immediately offered us a refund. Disappointingly, his was a part refund, excluding what I learnt was Expedia’s commission, on my return I then had to contact Expedia direct to claim the full amount ! I have since learnt The Old Ship hotel is dog friendly which I believe can add certain challenges. Although the situation was dealt with promptly we were left without accommodation at very short notice. As many hotels in Brighton were already fully booked, we had to frantically search for an alternative. The only room we could find was significantly more expensive. The unexpected disruption delayed us considerably, which meant we arrived at our engagement more than an hour late.

Easy check in, nice big airy room. Staff were polite and helpful. Would definitely stay here again.

A

Great location lovely room comfortable beds great breakfast great value for money

The property is going through a major renovation. Most of the building is closed off. The temporary dining/breakfast room is a dilapidated old room at the back of the hotel with peeling paint. The whole building is tired, run down, peeling paint and wallpaper throughout. If you just need a bed in Brighton this hotel is fine (staff are lovely) but if you wanted a nice hotel stay then avoid until the renovation is complete, it was grossly overpriced considering the state of the place,

Lovely helpful staff, hotel is tired looking especially the room. Good job it’s getting a revamp!

Major refurbishment underway so facilities not as when staying previously but room clean and bed comfortable. staff warm friendly and helpful

The restaurant is closed. The bar is closed. The car park is closed. Half the hotel is cordoned off, the whole hotel is covered in scaffolding. Workmen started at around 7.40 (illegal). Not that it mattered as the whole place was like an oven, so few would have been asleep. Clearly the management are uninterested in their customers as no warning of the lack of facilities on the website. Avoid until the refurbishments are finished.

The location is fantastic, with the beach right in front of the property. It’s also only about a 13-minute walk from Brighton Station, and the staff were very friendly and welcoming. The only minor issue was that the toilet didn’t flush very well, and it occasionally seemed like the toilet paper might get clogged. However, flushing it a couple of times solved the problem. If you’re planning to stay in Brighton and want to be close to the seafront, I think this is an excellent place to stay.