Centara Muscat Hotel Oman

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Respected our privacy, cleaned the room when we needed it to, breakfast was great and the workers were great to with big smiles. It was just great hospitality!

Good location if you do not have a car. Ten minutes walk to bus line 1. Walking distance from the Mwasalat Azaiba bus station, the intercity station. Quiet location surrounded by many good, reasonably priced restaurants. Nice heated pool on rooftop with good views. The pool lost many little tiles, the water can be warmer for November. The rooms are luxurious, super clean and very well maintained. Nice views and good personnel. Check if your breakfast is included in the price. Nobody will tell you. Very good buffet breakfast. The best I had in Oman. The food is well cooked, good selection, super fresh and a real selfserve Nespresso machine. There is a large rooftop where you can have 360° views. You will find a well managed spa and a gymn near the pool.

Great place to stay

Nice place to stay at

Great place to stay

The staff was amazing. Aya at the front desk was very helpful and friendly. The swimming pool was small, the area around the hotel is dark but atleast there is a good number of restaurants around it

Love this place

We had a great stay and all the workers were kind amd helpful especially Nasser who have us valuable information about visiting Oman. Good amenities and quick service. Enjoyed it

Love the motel

This was an awful stay that forced us to check out after the first night because of the poor service experienced at the hotel. Check in was slow and we were told to sit and wait despite arrived almost two hours after check in. The room we were given did not have a bath as requested and were told to wait another hour to get the correct room. Arrived in the new room which did not have hand soap, hand towels or an extra blanket. Had to call all the options on the phone over 8 times before finally getting through to reception and requesting soap and extra blanket. We were brought soap and toothbrushes (???) and told they would come back with the blanket. Had to call again half an hour later because it didn't come. None of the restaurants were open for food and we were told they are not taking orders at the roof top cafe because of a function that evening. The next morning we requested to cancel the second night and check out. The front manager Mr Nasser tried to offer us free things and upgrades to make our stay better but we just wanted to leave and head back to UAE. He told us he could not approve refunds and to wait to meet the hotel manager Mr Ebrahim at 12pm. We wasted half the day waiting for him and he didn't arrive. Then left the hotel to see the city and came back at 6pm and were told he's gone and can't see us. Don't stay at this hotel. Overall poor service and response and we are still waiting on hotels.com and the hotel to sort out our refund for the second night.