Leonardo Royal Hotel Brighton Waterfront

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staye

Excellent location

Aircon Lottery & No Drop Off Zone Disappointing Stay We spent around £50 more than we needed to, in order stay at the Leonardo Waterfront in Brighton, as it was billed as having the best aircon. It does indeed have very good aircon ... in SOME of the rooms ... We changed rooms twice as we couldn't cope with 25°+ temperatures and no windows. We were finally given a room with aircon that worked at 10pm. A very stressful evening. We expected better. Background: We are longtime IHG members who chose not to stay at the Holiday Inn this time as their aircon wasn't working. Thought we would give this brand a try; it was not a success. Other issues: There is also no drop off zone for luggage so you either have to park illegally and be quick, or pay parking charges. Reception seemed very unconcerned about this. Luckily, the traffic warden was more helpful ... Conclusion: A very smart hotel in a good location, let down by lack of maintenance and anticipation of guest's needs. Overpriced for what you get. Maybe they don't think they need to try ? Unlikely to stay again, the Malmaison was a much better alternative.

The room was very nice and clean, and I was happy with the overall standard of housekeeping. However, I was a little disappointed that I wasn’t given any information about the hotel’s facilities or amenities when I checked in. Other than that, I was very happy with my stay.

The room was spacious and comfortable. Good facilities - kettle, coffee maker, biscuits, hairdryer. I asked for a quiet room and the room I was given was lovely and quiet. The only negative I have is that I requested an early check in. It's a real shame that the staff are only able to tell you if the request has been granted is when you turn up an hour early. Would be much more helpful to know some hours in advance.

Def pay for location. Hotel is basic and gets by on cleanliness. Hotel alarm went off twice at 6am one morning at different times. Lots of confusion. When phoning reception would answer then hang up.

Great location in Brighton,and very helpful reception

Average property, not sure where the high star rating come from, aside from the beach front property location, there are not much to talk about.

Amazing room and we were upgraded to the junior suite which was a great suprise as it happend to be my boyfriends birthday. Clean and great view, loved it

Lovely hotel in a great location! Staff were very friendly & helpful, breakfast was lovely, room was incredibly clean & well kept. Would absolutely recommend.