Homegate Studios & Suites San Antonio Medical Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything about the property was not in good condition! I cancelled my reservation upon seeing rooms and property

scam

This place is seriously run down. From the exterior to interior it was rough. Stairs blocked off, doors on all rooms looked worn, windows either curtains or broken blinds. Missing fire extinguishers, lack of care on the property appearance. Check-in: No issues So for the room itself. The floors were worse than an old movie theater carpet. Sticky, stained, and old. The room had a foul smell that we couldn't figure out what or where it was coming. The A/C was off and the first four-five hours it was unbearably hot. The microwave was sketchy to point I wouldn't dare use it. Th fridge was ok, had to wait a few hours until it cold as it was turned up so high, by end the fridge was fine. Beds, ok, again, odd odor that seemed to be absorbed into bed. Most outlets either didn't work or unusable. Door for room didn't even fully shut; bottom half pushed inwards allowing heat to enter room. Small sheet rock holes throughout room. Even an old piece of gum was stuck on wall in a place clearly visible to any who stayed. Should have been found easily by housekeeping before we checked-in. Breakfast: Cereal - wouldn't think of eating it. Parking: multiple vehicles with broken windows. With it being so questionable. I check our vehicle through the evenings to ensure safe. Check-out: No issues Overall: Either spend a few extra dollars and go somewhere else or be prepared for disappointment.

Unfortunately I have nothing good to say. The area was definitely not safe. Parking was certainly with no sense of safety. Upon entering the room, I felt a negative feeling. The remote or the refrigerator didn’t work. Luckily for me I had the option to leave and was checking out within 2 hours.

ROOM DISGUSTING I JUST TURNED AROUND AND WALKED OUT DONT WASTE YOUR TIME OR $ AT THIS TRASH

Worst place...dingy...dirty

The front desk worker did nothing to help with my situation,just basically said " your on your own" Saw multiple people just peeking in automobiles and trucks,not a safe place.

Friendly staff specially the cleaning girl very nice and I liked it everything is close distance , always parking . Breakfast is not that great basic corn flakes, coffee and waffles

Smelled like drugs

Smelled like smoke ..no hot water...towels were dirty..pool was dirty brown water....landscape needs attention..breakfast was cheerios and one container of juice and milk ..how has the city not shut them down