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2 adults, 1 room

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Grand Oasis Palm - All Inclusive

Boulevard Kukulkan km 4.5(Zona Hotelera)See map

HK$ 2,050.4per night

This is the cheapest price in 30 days, based on the rates on 9 Sep

Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Close to the beach
The beach is a 700-meter walk from the hotel
Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
3.4/5Good 1K+ reviews
Exploring the area
Cancún International Airport, 15.2km, About 17 mins from hotel by car
Puente Calinda, 200m, About 2 mins from hotel by foot
Jardín del Arte, 200m, About 3 mins from hotel by foot
7
Sunset Room, Up to 2 kids eat and stay free
Bed type arranged at check-in

33.0 m²

8
Grand Ocean View Room, Up to 2 kids eat and stay free
Bed type arranged at check-in

33.0 m²

7
Grand Family Suite, Up to 2 kids eat and stay free
Bed type arranged at check-in

33.0 m²

7
Grand Standard Room, Up to 2 kids eat and stay free
Bed type arranged at check-in

33.0 m²

7
Grand Standard Non Refundable Room, Up to 2 kids eat and stay free
Bed type arranged at check-in

33.0 m²

10
Sian Kaan Junior Suite
1 double bed or bigger

33.0 m²

No pictures available yet
Grand Room with Lagoon View
Bed type arranged at check-in

24 m²

No pictures available yet
Sian Kaan Master Suite
1 double bed or bigger

68 m²

No pictures available yet
Sian Kaan Junior Suite
1 double bed or bigger

72-79 m²

No pictures available yet
Superior Room
Bed type arranged at check-in

35 m²

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Reviews

Read all reviews
3.4/5.0

Good

1K+ reviews
Location
0.0
Services offered
3.7
Cleanliness
3.4
Atmosphere & facilities
3.5
All
4.5+
3.0+
Hector Alonso Contreras-
Reviewed: 10 Jun 2026

4.0/5.0

Great

Stayed with kids

Family friendly
Mayra
Reviewed: 10 Jun 2026

2.0/5.0

Below average

Stayed with kids

I was disappointed with my experience at this hotel. Although it was advertised as all-inclusive, many items and services required additional charges that were not clearly explained beforehand. Another major issue was the dining situation. Most of the restaurants were closed during our stay, and only one restaurant would be open at a time. Because of this, it was always overcrowded, with long waits and limited seating. Since there were not many guests at the hotel, everyone would try to eat at the same place when it opened, making meals stressful instead of enjoyable. I expected more dining options and better availability from an all-inclusive resort. Unfortunately, the lack of open restaurants and unexpected extra charges made the experience disappointing. I would not choose to stay here again.
Maria Isabel
Reviewed: 9 Jun 2026

2.0/5.0

Below average

Stayed with family

Did not like that staff was not as helpful as other properties I’ve stayed at.
Vanessa
Reviewed: 8 Jun 2026

4.0/5.0

Great

Stayed with kids

It is 2 hotels connected and turns out I walked into the wrong lobby to check in and was given a room at apparently at the better location. I was told by other workers on ground from other companies that the side I was in, the rooms get renovated and is more exclusive. We did have to walk over to the other side for the restaurants. I was able to get booked at the desired restaurants twice. I personally thought the morning buffet was good, but my mom and aunt thought otherwise. Yes, sometimes the food wasn't warm but I was satisfied with the options available. All our waiters were friendly and attentive and provided exceptional service. The pirate pool for the kids was cute, pirates need a face-lift and items back on them but is perfect for little ones. Unfortunately, it wasn't cleaned as well as the big pools. Some nature debri was floating around discouraging my picky children. The pool the pirate slide goes into is deep, wish it wasn't so I could have both kids(6 and 10yrs) in the same pool. They definitely liked the long pool on the other side. We never went to check out the kids zone, thats where the dinosaur pools were at. Having the pirate ship excursion next door was also perfect. We had a day show option and only needed to pay the tax, but we went ahead and booked the night option with the dinner. Kids and family had a good time and the food was good. We never went across the street from the hotel either and it looked like a nice area to walk. Bus stop nearby too!
Loraine
Reviewed: 7 Jun 2026

3.0/5.0

Good

Stayed with kids

We were suppose to stay in the grand oasis palm and got moved to the sens because of construction. We had no problem with that. Our first room we got, the view was of a roof and that was it. We asked if we could change rooms and they moved us to another room with a beach/ pool view for $100. They are remodeling so there was construction in the hotel we were in and that was non stop. The staff were very friendly and helpful. The food was mediocre. I would give food 2.5 out of 5. They told us we would get a free breakfast and discount on the morning pirate ship if we did this meeting. The meeting ended up being a timeshare but that took 3 hours the breakfast was basically over when we got there and we didn’t end up with the pirate ship. So missed 3 hours with family. The hotel was clean coffee was good. The sens pool we loved. Oasis was good we loved sens more. The ac wasn’t very strong in our room. The WiFi would stop working randomly for hours. The beach was nice and right there. I think this hotel has tons of potential. Family friendly. Bars were great. Rooms were cleaned and stocked when needed.
Guillermo Raciel Reyes
Reviewed: 7 Jun 2026

5.0/5.0

Fantastic
Todo muy bien, limpio,.y completo, sugerencia mejorar el servicio de los.meseros
Gilmar
Reviewed: 3 Jun 2026

5.0/5.0

Fantastic
Muy Buena Experiencia Sin Duda... Personal Amable y Amigable
Hugo Javier
Reviewed: 2 Jun 2026

2.0/5.0

Below average

Stayed with friends

No es un hotel de 4 estrellas como lo mencionan, considero es de 3, no hay quien te ayude con las maletas, algunos meseros se molestaban por pedir algo, varios restaurantes no tenían servicio y aún que yo no tomo alcohol, vi que solo tenían una cerveza, las demás tenían costo, ah y la mayoría de los camastros rotos y en mal estado...y otros detalles que prefiero no mencionar....
Damaris
Reviewed: 28 May 2026

3.0/5.0

Good

Stayed with friends

First I'll say this hotel would not have been my first choice. We decided to stay here because our married friends had already booked their stay and it was more convenient for us since we planned on vacationing together. Pros: Check in process was quick and we arrived early and our accommodations were already ready so we were able to go straight to our room. Room was a decent size and we had a beautiful view. Prices for the adult only cabanas ranged from $80 - $30 USD which is very reasonable. Cons: Shower mat for the tub had mold, Ironing board was broken but replaced and air conditioning system wasn't cooling enough though we set it to the lowest temperature. Resort had several specialty restaurants that were impossible to get a reservation for. We downloaded the Oasis App because it would allow for a quicker and easier reservation process however when trying to make a reservation everything was booked. This forced us to seek dinner off the resort which made our trip alil more costly but not regrettable. The "included" restaurants were also very packed to the point that we had to wait on line to be seated (I've never experienced this before). Our friends were doing a timeshare presentation and according to them their room was terrible. They were staying on the other side of the resort. We were on the Sens side and told them to inquire about being put on our side and they were told all the rooms were booked. Both rooms on either side of ours was vacant the entire trip.
Darielys
Reviewed: 25 May 2026

5.0/5.0

Fantastic

Stayed with kids

Muy bonito el hotel con buenos servicios y una atención excelente

Overview

Grand Oasis Palm - All Inclusive

Rooms:514
Floors:8
Star rating:

Located in Cancun (Zona Hotelera), Grand Oasis Palm - All Inclusive is within a 15-minute walk of Langosta Beach and Playa Tortugas. This all-inclusive property is 10.3 mi (16.5 km) from Delfines Beach and 6.1 mi (9.8 km) from La Isla Shopping Mall.

Description

Located in Cancun (Zona Hotelera), Grand Oasis Palm - All Inclusive is within a 15-minute walk of Langosta Beach and Playa Tortugas. This all-inclusive property is 10.3 mi (16.5 km) from Delfines Beach and 6.1 mi (9.8 km) from La Isla Shopping Mall.

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Exploring the area

Transport

Cancún International Airport

Airports
15.2km

Attractions

Puente Calinda

200m

Jardín del Arte

200m

Escénica Tower

200m

Dancer Cruise Cancun

300m

Langosta Beach

700m

Tortuga Beach

1.8km

Experiencias Cancun

1.9km
See map

Facilities & services

Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
General
Free parking
Parking
Non-smoking throughout
Gift shop
Shop
Elevator
Hair/beauty salon
Wedding services
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Concierge
Tourist info desk
Fast check-in
Multilingual staff
Health & fitness
Fitness center
Spa
Kids swimming pool
Outdoor Swimming pool
Food & drink
Free breakfast
Activities
Water sports
Ballroom
Games
beach club（additional charge）
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April

A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at Los Agaves, one of the property's many dining establishments, which include 7 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

See all policies
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