The Hotel Zags Portland

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very good hotel. The room was very clean, comfortable, modern, quiet. The internal garden is pretty: a nice place to sit and have a cup of coffee. Convenient location. The breakfast is very limited. This one can be definitely improved.

Great hotel, happy hour was great. Games and outdoor seating are fun amenities

The property is centrally located, with friendly helpful staff at front desk. The room was small with very little drawer space for clothes and had to ask for hangers in closet. They did bring them right away to the room, included breakfast was plain: begel,yogurt, cereal, no juice- coffee, tea or water. The bathroom was not real clean, and kinda of dingy. The mirror was great, had a small space in center that stayed clear when using shower. The gear closet was intriguing but we did not "borrow" anything but heard others say it was good. The outdoor space was wonderful with nightly stores. The waitstaff and bartenders were not very attentive and did not seem happy to serve. Had to go to bar both times and they were short with us when we tried to order. The $40 night garage is super small with super small parking spots, they had 2 electric spots for charging. Overall, pleasant stay due to location and front desk staff- mainly OZ.

Friendly and helpful staff. Evening s'mores was fun, but breakfast was disappointment. Good location and good parking. Would come back again, definitely.

The hotel was fine. Nice to have breakfast and the yard was pleasant. Great Location. Good for a trail run in Marquam Park. The only problem was the pillow top mattress, which every hotel now has. If you want coffee in your room, you can request a coffee maker.

Hotel Zags is a cool stop while in Portland. The place itself is clean and comfortable. Staff are personable and helpful. There is a very nice patio to hang out on, and the lounge spots feel like a living room. It has a bit of a retro vibe in an interesting way. The location is near the light rail, and Pioneer Square in addition to the waterfront are easily walkable. A continental breakfast gets the day started along with a nice roast coffee. This place has been on my radar for awhile, and I would definitely stay on future visits.

I have stayed here more than once, and I come back for the amenities and the location. The nighttime fire outside is a wonderful draw, and the food here is good. The breakfast, however, is nothing to speak of, and is even more sparse than it appears to be in the images provided by the hotel. The atmosphere is great, and the games available for borrowing make it a great place for kids. However, the amenities charge of $30 a night should just be included in the nightly charge instead of being something extra that is paid upon arrival. It makes the pricing seem misleading. They also charge another $50 per night that is returned upon checkout, but it puts a large dent in your wallet in the meantime. I was not impressed that they expected the guests to make their own beds instead of having housekeeping make the beds by default. You must request housekeeping if you want it. If you use a wheelchair, be aware that their accessible rooms are very small in terms of space between the beds and around the beds, and the beds cannot accommodate a Hoyer lift under them. The beds are very soft and may not work well for certain disabilities. They have no roll-in showers, only tubs, if you need two beds in your accessible room. However, the staff were very helpful in moving the beds so that I could navigate the room better. All in all, I would stay there again, keeping in mind the extra charges that are not listed on the reservation.

Very much enjoyed our stay! Right downtown and easy to get around without a car :) The patio and arcade were fun :)

It was an okay experience for a brief stay for its convenient location. Breakfast was simple. A downside is that several of their furnitures are old, e.g. the ceiling in the bathroom, the edge of the sink table, and the iron board

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