Novotel Suites München Parkstadt Schwabing

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff was the best part about this property as well as the size of the room. The size was the biggest reason we chose this so that we could rearrange our luggage. It looks like a rundown motel six. The furniture is not well maintained. Really love the hospitality and the staff though

Good breakfast, mostly clean room but was quite dated. Staff had tried to be helpful but in the evening trying to juggle being bartender as well as serving guest needs was probably a bit much.

It is a bit outdated, but not too bad. the room had an unconventional flow and the lighting was a bit annoying and that’s why just 4 starts The room was big and we stayed one night The breakfast was excellent and the staff was amazing The location was great as we had transportation close by and is was a safe and quiet neighborhood

Good and safe location but the furniture and design seemed very old.

Breakfast was good with plenty of choices and always topped up. Coffee machine not so good, but juices also available. Friendly and helpful staff

Stayed at property last year for a week and it was pleasant, this year I cannot express the same. To start the air conditioning the room did not work and only blew air hotter than the devil himself, which led to a nosebleed of that a college student in Miami in the 1990’s. Next the black mold hiding in the shower area behind the tile that was coming unglued , this may be because there’s no exhaust or ventilation. There’s nowhere for the air and moisture to escape this is not acceptable. I slipped multiple times and caught myself dancing alone because there’s no traction on shower floor. The toilet, the smell it made me reminisce of that of the men’s bathrooms at Oktoberfest in Munich in 2005…very pungent. The front desk said the room was cleaned but I disagree. The shower was the perfect size for a hobbit, and the water temperature would fluctuate between a scorn German woman and hades himself. The courtyard was supposed to be a quiet place, and as seeing that, the air conditioning didn’t work we had to have the windows open, but hearing blood curdling screams throughout the night made it quite uncomfortable. The front desk was also notified about this. Every complaint mentioned here was notified to the front desk. The hotel is close the the 23 and 27 tram. The breakfast and the tall German Lady with blonde hair (she’s a kind hearted gem) are the only things that are worth a damn in this whole place.

Everything great

Staff could not be more helpful and all spoke very good English

Clean room, great customer service, will recommend

The service at front desk Very rude