Best Western White House Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good hotel

lovely staff but such a run down, tired hotel in an unpleasant location.

Short walk from Watford Junction to allow access to London. Very hot night with no air conditioning, but a fan and open windows solved that issue!

The bathroom was very tired and the bath dirty. Needs a total updating . Basic but I guess you get what you pay for .

Stayed for two nights. Nice big room, modern, clean. Plenty of space. Usual chain hotel facilities and had a fan, which was necessary in the heat. Good location, just a few minutes walk from Watford High Street, which has loads of shops cafes etc. About a 12 min walk to the nearest Tube. Dated bathroom - when they refurbished the hotel this wasn't done, so you have a juxtaposition between the modern bedroom and the 90s feel of the bathroom. The water pressure for the shower was insane so if that's your thing, you'll enjoy that! The thing that let the stay down was the mattress was soft. I asked at reception if all the beds were like this, he didn't know and showed me a different room. Unfortunately, the mattress was the same so I didn't change rooms. I'm an average build and I could easily move the bed and mattress with one hand. When sitting on the bed propped up at the top to watch TV, I was sliding the mattress down just being sat, it was so light. A medium mattress would be a big improvement. Be aware you have to pay a £50 refundable deposit on a debit/credit card (no cash) on check in. Doors throughout the hotel close, noisily so bear this in mind if you are a light sleeper or it would disturb you. Overall the stay was good, but let down by the quality of the mattress. The other two biggest chain hotels have more comfortable beds, the price for this one was reasonable in comparison, nicer rooms but not as good a night's sleep. Unless you like a soft mattress.

Not clean Management not helpful Dirty sheets Dirty bath

Like going back to the 80s. My bathroom smelt the inside of a smokers mouth.

The hotel staff were helpful and welcoming, the rooms were okay however could have been better maintained, the bathrooms were outdated and therefore didn’t appear clean. There was a smell in the bar area, with another in the lift. We had breakfast one morning which the staff were accommodating. With some updates this could be a great place to stay, good location to Watford restaurants and shopping. £50 deposit per room as fee held which I wasn’t aware of before stay so helpful to know.

Very good value for money. Clean and comfortable. Very helpful staff at Reception.

Bonne accueil et déjeuner diversifié. Chambre de bain fonctionnel mais vieille. Chambre mal isolé on peut très bien entendre les voisins (bruyants)