Grand Hotel Sofia

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Huge rooms. Very classy. It is also very well located. This is our hotel in Sofia.

Large clean luxury rooms and delicious gourmet breakfast.

Great hotel, friendly staff and in the perfect location in city centre to all the best bars , restaurants and sites for visiting. Highly recommend the balcony rooms as the views are spectacular. Will stay there again.

Spacious, great service, centrally located.

What a beautiful city. Hotel has a great position with large rooms and great staff. Will visit again

There is a good opportunity to install a ramp for inclusion at the entrance to the hotel. For some reason, this option has not yet been properly implemented.

Where do l start. The rooms have controlled Thermostats but our room 308 said the temperature was 15C or 59F but it felt like 80 F degree. So we called the front desk. After arguing back and forth a girl showed up and said she was the manager. We showed her the situation and she replied lm cold which was total BS. She left and brought the real manager so after feeling the air temperature he offered to change our room but the room offered to us was number 312 right on top of a party that could be heard in the hallway or he could give us a fan. This mind you is a hotel that has a 5 star rating. So after after asking for a refund (which was denied) our choices were keep the same hot room (with a fan) or go to the noisy room. Never in our 5 nights did anyone follow up to see how we were doing. We wanted to get a massage but they are closed Saturday and Sunday. So we waited till Monday when they were open and asked for a couples massage and they replied that they only had one person to give massages so we would have to go one at a time. Again a 5 star hotel. On top of these things discribed above,on elevator threshold there was a large piece of gum it was there the 5 days we were there and is probably still there. By the way all the celebrities that they stayed there that was in the early 2000s.

Very nice hotel in central Sofia about 10 minutes walk from Serdika metro station on the line from the airport. Room and bathroom were both large with plenty of storage space though not particularly modern. A good buffet breakfast was included with hot and cold items. Plenty of eating and drinking places close by.

The hotel is over all fantastic – the rooms are very large, with all the amenities. The location of the hotel is hard to beat, very central, walkable to all the places that someone wants to visit in the city.

Great hotel in a perfect location for bars and restaurants. Hotel is dated but nice and well organised . Great food served there as well .