Britannia Hyde Park Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The building itself is kept so dirty but the room it’s decent

Upon opening the door of the accommodation we were immediately struck with a very unpleasant smell. Although the room appeared clean, the smell remaines in the room throughout our stay (1 night). The room was also very small for 3 guests and felt very cramped.

Awful Please don’t waste ur money here Bedbugs Broken shower Dirty bedding Very bad

Location was good. Loved the self-check in and access via key code on the door handle. Could have used some soap in the room for washing hands, that’s my only vague gripe. But otherwise, a good single bedroom for the price I paid.

Do not book this place. There are so many reasons NOT to stay here. First, they claimed we would have a double bed and a queen bed. We walked into a full bed in a loft and the smallest sectional couch imaginable. Have a suitcase? Don’t even consider it. There’s no room anywhere to open it. There’s a balcony and that’s awesome! But the problem is the couch (or the double bed I guess) is in the way of the door to open it to the balcony. The places smells. The walls are covered in who knows what. The toilet was left with streak marks in it. We stayed in here for maybe 10 minutes before deciding to just eat the charge and book somewhere else. I own up to the mistake of not reading the reviews before booking, so please don’t do what I did. I will also be contacting Hotels.com to try to take this place off or at least make them advertise it more accurately. I guess the only good side is its convenient location to the tube and Hyde park.

The access was via codes and the code to me room did not work. No one answered the phone and it was not staffed, so I had a very uncomfortable time trying to get any response which eventually came via WhatsApp. I did not feel safe waiting to get in.

My two friends and I had a great stay. The host responded promptly to our inquiries and helped with our needs. The room was a good size, and the toilet was clean with a nice hot shower

Morning coffee would have been nice. Stressed out attempting to enter room,door code didn't work,issue was sorted out by text,no one available to talk to as phone number supplied was not answered after a number of attempts.

Great location. Good rooms and bathrooms

Absolutely disgusting service. We had to wait 10 minutes outside after we paid £15 for an early check in, and then they proceeded to make us wait 25 minutes inside because they hadn’t even cleaned our room. We went into the room and there was dirty tissues on the side, a dirty tissue on the floor, a dirty tissue with hair under the sheets, dirt on the bed sheets, and a fake nail in the corner of the room. When we complained all they did was spray the floor. They said that they’d give us the £15 back but have not. Would absolutely not recommend at all.